- Corning Incorporated (Fairport, NY)
- …(as needed). + Project interaction/participation. + Customer scheduling/follow-ups. + End user equipment moves (disconnect/reconnect). + Cross-team interaction ... given that Field Services operates and travels between various sites to facilitate end - user requests/issues.** + **That said, the role may require some light… more
- New York State Civil Service (Albany, NY)
- …risk reviews and remediation activities including producing written reports.* Train and support end -users in utilizing low-code applications.* Stay updated with ... State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week,...automate them. It will collaborate with business stakeholders and end users to gather and document software requirements and… more
- Google (New York, NY)
- …Google continues to be a great place to work. The team provides critical support to the business around issues of organizational health and is responsible for not ... to hiring and onboarding. You evaluate process effectiveness, efficiency, and user experience, with a special focus on developing, launching, and maintaining… more
- Meta (New York, NY)
- …is to be the experts on functional quality to improve how product teams resolve user issues. Our mission is that every user interaction should work well. Those ... who join our team are passionate about solving user issues and are advocates for the Meta community....to implement product, process, and tool improvements 6. Design end -to- end operational Performance, Reliability, and Efficiency (PRE)… more
- City of New York (New York, NY)
- …The ACF2 support staff updates the ACF2 rules based on authorization from end user agency security officers. Access is granted to sequential datasets, DB2 ... include documentation of product usage and procedures; installation of certificates- end - user recertification; password rests; review of access violations;… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …as either a dedicated resource or with overall division processes to ensure end to end continuity. + Analyzes and interprets complex records/documentation; ... in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. + In… more
- Albany Medical Center (Albany, NY)
- …+ Provide all support actions that assist in the betterment of the end user experience of the Albany Med community Supervision + This position will ... $90,551.20 The Clinical Engineering Technician provides onsite and remote support for all medical equipment and systems and in...and Information Technology to resolve any issue with the end user experience + Maintain confidentiality by… more
- Albany Medical Center (Albany, NY)
- …made. . Prompt response to security access requests requiring training review, and end user training tickets (with 1:1 instruction when required) . Collaboration ... or in group settings is required, to provide technical support and workflow education to AMHS staff. Epic Principal...and Operations to ensure the delivery of high quality end - user training. You will be responsible for… more
- University at Albany (Albany, NY)
- …delivered and managed; monitor customer tickets with care and oversight of the end - user experience. + Demonstrate continuous improvement. + Manage 3rd party ... to provide the campus with sophisticated AV technology and improve the user experience across this large-scale operation. The AVT Manager provides effective and… more
- UNIVERSAL Technologies, LLC (New York, NY)
- …including writing and executing test cases and documenting outcomes + Assist or conduct user acceptance testing and coordinate end - user testing efforts + Run ... are preferred. POSITION UNIVERSAL Technologies is seeking a Business Analyst to support an enterprise level payroll and associated applications. The ideal candidate… more