- New York State Civil Service (New York, NY)
- …from system users through testing, defines approach for understanding and resolving end - user problems, facilitates meetings with internal staff, end -users ... Under the supervision, the incumbent of this position will support the securing of applications and systems for DFS...and management to identify and analyze end - user problems;* Manages level I and level II incident… more
- M&T Bank (Buffalo, NY)
- …overall health of service and risk reduction for the platform. + Provide content for user training and advanced user support as needed for platform-related ... stakeholders to gather and analyze business challenges for epics, features, and user stories by leveraging industry expertise and ensuring the solutions satisfy the… more
- Capital One (New York, NY)
- …horizontal partners as we work to create a modern data ecosystem to support innovation and business across all corners of the company.** **Our organization comprises ... & External Data Sharing -** Providing transparency to our end consumers about their data and ensures critical governance...or Master's degree + 5+ years of experience in user experience and growth product management + Experience translating… more
- Cayuse Holdings (Albany, NY)
- …relevant stakeholders. ** Support & Troubleshooting** + Provide advanced technical support to end users, addressing and resolving platform-related issues in ... critical business systems, and enabling a secure and superior user experience. As the key technical lead, you will...+ Serve as the primary technical liaison with Docebo support teams, escalating system issues when vendor intervention is… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... to develop forward thinking ideas and work across channels, end -to- end experiences in digital and beyond while...digital content, including ad copy, visuals, landing pages, and user experiences. + Collaborate with the analytics and insights… more
- IBM (Buffalo, NY)
- …expertise across the Hire-to-Retire and Travel & Expense (T&E) process areas to support and enhance our SAP Human Resources landscape. The ideal candidate will ... SAP HCM configuration skills with a deep understanding of end -to- end HR processes - from onboarding to...to relocate to Buffalo, NY. Key Responsibilities Hire-to-Retire Process Support * Configure and support SAP HR… more
- Trellix (Albany, NY)
- …and functionality. + You will report on technical problems, operational problems, and end user /customer feedback. + You will analyze data and provide ... and other customer issues with Trellix Customer Success Managers, Technical Support Engineers, and Professional Services management. The endpoint security solution… more
- New York State Civil Service (Albany, NY)
- …- user problems.* Identify and document corrective action needed and communicate resolution to end user .* Develop test plans and assist in the analysis of the ... will be responsible in supporting applications and their users. Specific application support includes, but is not limited to the following:Microsoft 365 suite… more
- City of New York (New York, NY)
- …Enterprise configuration and maintenance, data management, data analysis, map production, user support , and training. Your Responsibilities: - Install, maintain, ... Housing and Homelessness," Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5...assurance (QA), hardware installation, help desk, or as an end user will not be accepted for… more
- Staffing Solutions Organization (Albany, NY)
- …drafting proposals to help address those needs, creating test plans, and performing end user testing activities. Specific duties and responsibilities may include ... in the Critical Thinking Meetings and Joint Application Development sessions. + Perform end user testing activities for the new eligibility system for New… more