- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and resolve Windows incidents. Carry out process… more
- L3Harris (Rochester, NY)
- …with team members, internal customers, and subject matter experts to create engaging end - user support content + Transform complex technical concepts into ... industry. With customers' mission-critical needs always in mind, our employees deliver end -to- end technology solutions connecting the space, air, land, sea and… more
- RailWorks (Farmingdale, NY)
- …strong security culture across the organization on a weekly, monthly and annual basis. 2. End User Security Support + Investigate and respond to suspicious ... end - user activity, such as abnormal login behavior, unauthorized software...reduce false positives and strengthen network perimeter defense + Support office-based network security by reviewing traffic logs, managing… more
- Huron Consulting Group (NY)
- …+ Work with clients to resolve issues, troubleshoot system behavior, and provide end - user support . + Prepare reports, dashboards, and training materials ... and help you achieve it. **Key Responsibilities** + Lead end -to- end Oracle Financials Cloud implementations (Treasury, Cash...to support client adoption. + Collaborate with senior team members… more
- ManpowerGroup (New York, NY)
- …and Customs Management & Compliance Screening. + Develop training materials and provide end - user support post-implementation. **What's Needed?** + 15+ years ... EST/CST time zone)** **Contract on W2** **What's the Job?** + Lead and support end -to- end Oracle OTM and GTM Cloud implementations. + Conduct business… more
- Insight Global (New York, NY)
- …controls. Partner with technical teams on feature enhancements and integrations. Provide end - user support and troubleshoot system/data issues. Develop SOPs, ... consistency. Configure workflows, data models, attributes, and product families. Manage user roles and access. Communicate system updates, outages, and enhancements… more
- Sprinklr (New York, NY)
- …and switch set up and configuration. (Cisco Meraki desirable) + Experience with end user customer support , possess strong technical knowledge of ... end users and executives + General office IT support such as conference room, telephone and Printer setups...respond competently with the appropriate sense of urgency to user requests + Work both independently and as part… more
- University of Rochester (Albany, NY)
- …environments, including requirements analysis, configuration, testing and implementation. + Answers end user requests for support , including troubleshooting, ... quality results. ESSENTIAL FUNCTIONS + Works with and leads user communities and support team members to understand and document business requirements, create… more
- Eastman Kodak Company (Rochester, NY)
- …work allocation, career, and skills development. ESSENTIAL FUNCTIONS/KEY RESPONSIBILITIES: *Deliver and support end user computing laptops and desktops 40% ... support , and knowledge management with accountability to end user computing performance. Work will be...*Provide exceptional end user service and help desk support 30%… more
- General Dynamics Information Technology (Rome, NY)
- …Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred. + End - user support and training on communications systems/networks. + ... **Public Trust/Other Required:** None **Job Family:** Field Service and Support **Skills:** Network Infrastructures,Networking,Network Troubleshooting,Technical Support **Certifications:**… more