- City of New York (New York, NY)
- …documentation for data processes, system configuration, and user guidelines. - Provide end - user support and training on data entry, reporting tools, and ... more. BWT is undergoing a digital transformation focused on four pillars: SCADA Support and Development, IT Support and Cybersecurity, Asset Management, and… more
- CSEA (Albany, NY)
- …resolving LAN, WAN, and wireless-related issues, optimize network throughput, and provide end - user support for all network-related devices, servers, phones, ... networks ensuring a reliable, safe and secure infrastructure to support all of CSEA's data and business needs, while...other telecom tasks and duties. + Develops documentation and user guides for enhancements. + Remains current on network… more
- New York State Civil Service (New York, NY)
- …and new module deployment, installing patches, updates and new releases, performance monitoring, end user support , system disaster recovery, Quality of ... and test scenarios within dedicated test frameworks * Provide production support to end users. Triage issues for developers, administrators, and Oracle … more
- New York State Civil Service (New York, NY)
- …as psyIT, includes approximately 30 staff providing server, network, application development and end - user support service. This position will serve as the ... ensure security and compliance, quality service delivery and to further engage in support of Institute strategic goals. Primarily this position will be charged with… more
- The Research Foundation for SUNY (Albany, NY)
- …& SCOPE: The Level IV Desktop Technician serves as the highest level of end - user support , providing expert technical assistance and ensuring optimal service ... with end -users. + Track assets, manage device lifecycle, and support new hardware/software rollouts at the RFCO. + Participate in projects including… more
- Amazon (New York, NY)
- …Amazon location data, Third Party Associate (TPA) Data, General Ledger, and others. Provide end user support and problem resolution to our customers. They ... Compensation, Auto Liability, and Property. Additionally, the team supports 7 supplementary support and risk programs. GRMC is tasked with insuring the company's… more
- University of Rochester (Rochester, NY)
- …environments, including requirements analysis, configuration, testing and implementation. + Answers end user requests for support , including troubleshooting, ... quality results. **ESSENTIAL FUNCTIONS** + Works with and leads user communities and support team members to...Works with and leads user communities and support team members to understand and document business requirements,… more
- Eastman Kodak Company (Rochester, NY)
- …work allocation, career, and skills development. ESSENTIAL FUNCTIONS/KEY RESPONSIBILITIES: *Deliver and support end user computing laptops and desktops 40% ... support , and knowledge management with accountability to end user computing performance. Work will be...*Provide exceptional end user service and help desk support 30%… more
- New York State Civil Service (Albany, NY)
- …5 years).* Demonstrated experience with Microsoft Office 365 (O365) eDiscovery Solution administration and end user support (More than 2 years to 5 years).* ... in the Bureau of Software Platforms within the Chief Information Office. * Support existing Microsoft 365 environment and requests including, but not limited to:o… more
- CAI (Albany, NY)
- …will be **full-time** and **remote** . **What You'll Do** + Provide General IT end - user support including: + Utilize excellent customer service skills and ... requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job...Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Portuguese speaking users in… more