- JPMorgan Chase (Plano, TX)
- …offers a chance to work cross-functionally, promoting business outcomes and putting end users at the forefront, all while reducing manual operational processing. ... Product Owners, Product Analysts and Engineering teams on multiple initiatives, dependencies, identifying end to end testing customer journeys to be validated in… more
- IBM (Austin, TX)
- …includes technical documentation, UX content, embedded assistance, training, blogging, and support content delivered in various online and print formats. You will ... content, product tours, messages, API documentation, multimedia (videos, graphics), support content, chatbots, training, nurture, and community content. *Content… more
- Zoom (Austin, TX)
- …team. In this role, you will play a crucial part in identifying customer and end - user pain points. You will be developing innovative solutions and driving the ... and messaging providers. Responsibilities + Having a deep understanding of customer and end - user needs, identifying real pain points and opportunities that go… more
- Sumitomo Pharma (Austin, TX)
- …message, and in person to ensure courteous, timely and effective resolution of end user issues. Independently manage outstanding response to customers and ... (as defined by scope) + Abide by SLAs (Service Level Agreements) to manage end - user expectations + Perform post-resolution follow ups to help eliminate future… more
- Humana (Austin, TX)
- …conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Lead Product Owner works on problems ... through quarterly **on-site** PI Planning. + Create and refine user stories for the team and maintain a robust...technical partner teams, consuming business owners and own the end -to- end delivery of technical solutions ensuring all… more
- Amazon (Austin, TX)
- …designers to create innovative design solutions for software that impact millions of users. Perform end to end design of large-scale projects that focus on a ... user -centered design approach. Assess and analyze current site and...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Highmark Health (Austin, TX)
- …issues, conducts routine maintenance, updates systems with new functionality to meet end - user needs, and implements new technologies. + **Problem Resolution & ... assistance or direction from direct supervisor. Provides guidance and support to end -users to enhance the use...the use of Epic and offers solutions to resolve end - user system issues. Conducts problem-solving and root… more
- ServiceNow, Inc. (Addison, TX)
- …development, Customer management, performance tracking, Customer support , technical support , community, engineering, instrumentation. + Exposure to end to ... thought leadership in Customer and Partner Analytics. + Design, build and support Marketing Analytics by assimilating signals from multiple sources and present the… more
- GovCIO (Austin, TX)
- …to lead a team of developers in an Agile environment and do end -to- end project architecture, requirements analysis, design, development, testing, deployment, and ... post-release support in a cloud/microservices environment. This position is fully...responsible for meeting software compliance standards. May design graphical user interface (GUI) to meet the specific needs of… more
- FREEMAN (Dallas, TX)
- …creating the actual test cases or reviewing test cases created by QA. * Support User Acceptance Testing. **Systems Analysis/Production Support :** * Plan, ... stakeholders to achieve goals and objectives. This position will support our IT team. It is eligible to work...assigned requirements. * Elicit detailed requirements in form of user stories with acceptance criteria. * Captures non-functional system… more
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