- University of Rochester (Brighton, NY)
- …effect system changes that reflect an in-depth understanding of the business and end user requirements, while also considering impact to integrated components ... system integrity. + Provides solutions or leads resolution of end user system issues or conflicts for...and physician practices as required. + Provides guidance to support end -users to enhance the use of… more
- SUNY Upstate Medical University (Syracuse, NY)
- …Perform comprehensive integrated testing to insure the quality of the project deliverables. Provide end user support and assistance including off Hours ... Job Summary: Assist user departments in the analysis and formulation of...software upgrades. Develop database queries and reports to meet end users specifications. Monitor and support all… more
- Northwell Health (New Hyde Park, NY)
- …accounting concepts pertinent to healthcare finance. + Recommends and implements improvements to end user processes as they relate to financial systems. + ... and vendors to ensure products and solutions are properly supported. Provides support to ensure all products are functioning optimally, data integrity is intact… more
- Public Consulting Group (Albany, NY)
- …sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent ... will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer...to all customers. + Field incoming help requests from end users via a variety of intakes including live… more
- Northwell Health (Manhasset, NY)
- …+ Coordinates web based and virtual hosted training sessions. Secures and validates end - user access to multiple applications. + Manages appointment migration and ... skill development through hosted migration. + Provides GO LIVE support - at the elbow, over the shoulder, and...as required. + Collaborates with implementation teams to resolve user issues. + Consults with departments to provide customer… more
- BMO Financial Group (New York, NY)
- …and recommendations. + Builds tests cases in order to validate business requirements and End - User Testing results. + Focus may be on a business/group. + Thinks ... day one - for yourself and our customers. We'll support you with the tools and resources you need...reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable… more
- SUNY Upstate Medical University (Syracuse, NY)
- …field and 5 years, or a Bachelor's degree and 3 years of experience with user training and support ; or equivalent combination of education and experience (7 ... that impact the hospital's operations run seamlessly. Work with all end -users, staff and departments, particularly Network Security & Operations, to troubleshoot… more
- Cardinal Health (Albany, NY)
- …documents relationships between the components of the application system (ie, end users, business processes, data, applications, and devices) and translates business ... and presentations to share ideas and findings. + Lead user acceptance testing. + Work closely with clients, technicians,...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
- American Red Cross (West Henrietta, NY)
- … Analyst will install, troubleshoot, and repair software and/or equipment. The Tech Support Analyst will solve user 's routine to moderately complex ... JOB: The American Red Cross is seeking a Tech Support Analyst based in West Henrietta, NY....and provide support to Red Cross IT End User Services volunteers. Perform all duties… more
- City of New York (New York, NY)
- …, the Application Support Technician is responsible for providing high-quality end - user support for both routine and non-routine application issues. ... support consistent and efficient IT operations. Key Responsibilities: Provide end - user support for application-related issues, including troubleshooting,… more