- CACI International (Ashburn, VA)
- …* **The Opportunity:** CACI's Agile Solution Factory (ASF) is hiring an experienced Product Support Engineer to support a Customs and Border Protection (CBP) ... deployments. + Possess and apply a comprehensive knowledge of working with end user business applications/software. + Collaborate with the application teams… more
- PagerDuty (Richmond, VA)
- …frequent testing and learning **Basic Qualifications:** + Deep understanding of a developer and reliability engineer as an end user and how they relate with ... throughout different verticals of our product. In this pivotal role, you'll own the end -to- end user journey from trial acquisition through paid conversion… more
- Truist (Richmond, VA)
- …escalate and resolve technical issues. Support training sessions, office hours, and user community with end users. Assist in license management and required ... description:** As part of the Copilot and Viva Operational Support team, you will provide day-to-day support ...and Viva deployments, ensuring smooth onboarding, issue resolution, and user enablement. You will serve as the first line… more
- AeroVironment (Herndon, VA)
- …the IT Service Desk team and serves as the highest technical escalation point for end - user support . This role is responsible for resolving highly complex ... improvement initiatives, and ensuring the overall stability and efficiency of end - user computing environments. The Service Desk Technician III collaborates… more
- TheIncLab (Mclean, VA)
- …ranging from low-fidelity sketches to advanced interactive prototypes in Figma to support user research, concept validation, and iterative design. + Create ... intuitive and accessible user interfaces that support users with a...insights and validate design decisions. + Engage directly with end users to understand their intent, workflows, and requirements.… more
- TekSynap (VA)
- …the configuration and operation of information management systems. Analyzes and resolves end user software program and connectivity issues. + Conducts capacity ... procedures, and conducts system administrator training and skills assessment. + Provides end user training. + Provides recommendations on technology direction to… more
- General Dynamics Information Technology (Fairfax, VA)
- …to business outcomes. + Serve as the voice of the customer, representing end - user needs and federal business requirements in backlog prioritization. + Work ... Trust/Other Required:** Other **Job Family:** Software Engineering **Skills:** Agile User Experience,Product Ownership,SAFe **Certifications:** SAFe Product Owner/Product Manager (POPM)… more
- Educational Testing Service (Richmond, VA)
- …expertise, business acumen, and innovative thinking to perform technical configuration, support , change management, user training, and continuous improvement ... user productivity. + Act as an expert on Copilot capabilities, offering guidance and support to end users. Assist and Oversee a Center of Excellence to ensure… more
- TekSynap (VA)
- …troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end - user devices, components, software, and connectivity. + Assists in ... and work products for correctness, for adherence to design concepts and user requirements, and for progress in accordance with schedules. + Coordinates with… more
- RGP (Glen Allen, VA)
- …Service DevOps & Quality, Release & Compliance, Customer Success, and Decision Support Reporting. 1) Epic Elaboration & Solution Design + Deliver current state ... are reflected in acceptance criteria, error handling, data quality thresholds, and user experience considerations. 4) Prototyping & Modeling + Produce early user… more
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