- Public Consulting Group (Annapolis, MD)
- …sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent ... will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer...to all customers. + Field incoming help requests from end users via a variety of intakes including live… more
- ENS Solutions (College Park, MD)
- …DLP platform with SIEM, SOAR, CASB, CMDB, and identity security tools for end -to- end visibility and automated response. Analyze DLP telemetry, alerts, and ... control, and enterprise-wide platform stability. Conduct root-cause analysis for user -impact, policy misfires, broken workflows, and endpoint inventory issues.… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end - user PC, server, mainframe applications, and ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Link Solutions Inc (Adelphi, MD)
- …processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end - user PC, server, mainframe applications, and ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Evergreen Fire and Security (Baltimore, MD)
- …change orders and field conditions + Oversee system testing, commissioning, and end - user training + Manage daily schedules, progress tracking, and materials ... Electronic Security Systems Site Lead is perfect for an experienced low-voltage technician with Site Lead experience who enjoys traveling! The Responsibilities +… more