- New York State Civil Service (Rochester, NY)
- …close supervision in the Division of Court Modernization performing second-level troubleshooting support and training to end -users and escalating the most ... close supervision in the Division of Court Modernization performing first-level troubleshooting support and training to end -users. They receive calls and… more
- TEKsystems (Syracuse, NY)
- …system, Customer support , Technical support , Outlook, Windows, Customer service, End user support , Vpn, Hardware, Call center, software support ... focused on collaboration and will have direct communication with end users and peers. This position also will work...or relevant field or commiserate experience as a Desktop Support Technician /Engineer, or similar role. * 1+… more
- University of Rochester (Rochester, NY)
- …stores, and moves equipment. Conducts system pre-build and programming activities. Trains end users as required. Creates user guides. Leads lower-level staff ... maintain high quality of work. 25% + Performs maintenance activities. Provides ongoing user and system support . Updates and/or debugs device software/firmware as… more
- Siemens (New York, NY)
- …or adjacent segments and develop "go to market" strategies to drive business to the end user customer and/or the standard construction channel. + Act as a ... first. Our global, diverse team would be happy to support you and challenge you to grow in new...developing and implementing plans to grow, develop, and manage end - user relationships; capitalize on sales opportunities within… more
- CompuCom (Getzville, NY)
- …Right Thing, and Have Fun Doing It! We're looking for a **Level I Desktop Technician ** to join our team. Our Desktop Support Technicians Level 1 are responsible ... Compucom Systems, Inc. provides end -to- end IT managed services to enable...for providing onsite support to internal or external customers in resolving basic,… more
- Public Consulting Group (Albany, NY)
- …sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent ... will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer...to all customers. + Field incoming help requests from end users via a variety of intakes including live… more
- Cardinal Health (Rochester, NY)
- …authority, ordering (requires authority), ability to do plant maintenance and hand end of the month inventory synchronization + Other duties as assigned ... + Prior PET manufacturing site experience strongly preferred. Sr. Technician level preferred, will consider other technician ...levels (proficient in all duties and responsibilities) + Authorized user preferred but can be trained + Media fill… more
- Brennan Center for Justice (New York, NY)
- …Center employees. + Properly document all calls and problem resolutions. + Provide user -level software support , including but not limited to, MS Office (eg, ... to assist our IT Director in providing help desk support to our staff in New York and DC....and replace computers and printers as needed. Experience/Skills/Requirements: + Technician Level 1 + Strong communication skills, problem-solving ability… more
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