- Capital One (Mclean, VA)
- …Travel to new sites for security technology commissioning, and to deliver end - user training on security equipment.** **Basic Qualifications:** + **High School ... best practices and enterprise standards, while providing Tier 2 technical support . Collaboration with senior engineers and cross-functional teams will be essential… more
- Public Consulting Group (Richmond, VA)
- …sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent ... will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer...to all customers. + Field incoming help requests from end users via a variety of intakes including live… more
- Prime Therapeutics (Richmond, VA)
- …Department, plans and develops training programs for department staff. + As the end user and system expert, proactively suggests changes/updates to the prior ... and issues needing resolution are addressed timely. + Creates a culture of support , accountability and continuous improvement. + In collaboration with the Training… more
- SAIC (Hampton, VA)
- …documentation + Analyzing log files, scripts (PowerShell, bash, Python) and system-unique user interfaces to obtain current state of systems and systems interfaces ... requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level III (CompTIA Security+) + Bring a solutions-oriented mindset… more
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