- CACI International (Arlington, VA)
- End User and Systems (AV/VTC) Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: None ... * * * Responsible for providing IT support to end users across multiple support facilities. The candidate is...for AV meetings or live events to include providing user training and support + Responsible for documenting and… more
- CACI International (Chesapeake, VA)
- …and/or issue. If unable to diagnose problem and/or problem requires physical interaction with end user the technician escalates problem to the appropriate ... tracking and closing trouble tickets. + Ensures problem ownership and promotes end - user satisfaction. + Requires strong communication and excellent customer… more
- General Dynamics Information Technology (Arlington, VA)
- …Escalate tickets as needed. + Ensure all tickets work include the problem, the solution, the end user , initiation and completion time, and end user ... in-person customer service and phone support service to 4,000 end - user community. + Perform trouble ticket action...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- The Boeing Company (Herndon, VA)
- …Service Technician ** **s** for our team based in Herndon, VA to provide end user training, troubleshooting, and issue resolution to a variety of government ... AV installation technicians and other team members to ensure a smooth end user experience of all AV systems. **Position Responsibilities** : + Perform onsite… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Systems Technician with GDIT. A career in enterprise IT means connecting and ... At GDIT, people are our differentiator. As a Systems Technician you will help ensure today is safe and...oriented with ability to explain technical terms in a user -friendly way, and work with our customers to properly… more
- Excentium (Falls Church, VA)
- …problem resolution using remote communication or through telephone contact with the client or end user . + Addresses and resolves incidents and requests; logs all ... Help Desk Technician Summary Title:Help Desk Technician ID:471...customer issues with a professional attitude. + Ensures the end -to- end customer experience and provides a single… more
- Red River (Chantilly, VA)
- …you seek to make those around you successful. We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier ... 1 Technician is primarily responsible for working on a team...and field engineers. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective… more
- General Dynamics Information Technology (Chantilly, VA)
- …+ Installs, configures, and upgrades computer hardware and software. + Provides end - user software troubleshooting and support. + Coordinates development of ... into opportunity. And our work depends on a **Systems Technician ** joining our team to support **our government client's**...role/function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny… more
- CompuCom (Sterling, VA)
- …to end users in-person at the customer's site. + Back up and burn end user data. + Assist in developing and documenting improvements to current processes. ... Our client is currently seeking a qualified **Desktop Support Technician ** to join their team **onsite** in Sterling, VA...join their team **onsite** in Sterling, VA and provide end - user support. **M-F, 8:00am-4:30pm. Occasional on-call to… more
- NANA Regional Corporation (Arlington, VA)
- …support teams to identify issues/problems, trends and rectify recurring issues for the end - user environment. + Provide thorough, in-depth, user support, ... Suvi is hiring a Field Service Technician to provide training and on-site support, helping our government client effectively use analytical tools to achieve their… more