- Insight Global (Springfield, VA)
- …options. Works with ITS Business Unit Partners and the Manager of Digital End User Services around Demand Management services for future maintenance and ... enhancements to software and hardware. Provides post installation / configuration support and troubleshoots Office 365 services (Email/Outlook, Teams, Office Apps, OneDrive). Provide daily / weekly updates to management on the number of assets being refreshed… more
- General Dynamics Information Technology (Springfield, VA)
- …The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at NCE. End user device equipment ... IT systems + Manage hardware in all stages including unpacking and setup of end user devices + Resolve IT incidents from cradle to grave, working close with… more
- William C Brown Inc (Springfield, VA)
- …The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at NCE. End user device equipment ... IT systems Manage hardware in all stages including unpacking and setup of end user devices Resolve IT incidents from cradle to grave, working close with… more
- NVR (Reston, VA)
- …for networking, cybersecurity, routing, and inter-connectivity issues, including troubleshooting end - user device configuration and cabling connectivity issues. + ... Diagnose, investigate, document, and resolve network connectivity issues, bugs, and user experience problems with minimal supervision to support development and… more
- SMX (Fort Belvoir, VA)
- …Lead Help Desk operations and personnel + Perform duties as a Help Desk technician as required + Promote professional growth within the Help Desk personnel + Ensure ... Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); Workflows; and user Frequently Asked Questions (FAQs) + Provide customer onboarding/offboarding… more
- HCA Healthcare (Richmond, VA)
- …have not been able to be solved by the rest of the team to the end user 's satisfaction** + **Monitor and respond quickly and effectively to requests received ... tickets assigned to the queue and distribute the tickets corresponding technician for a quick resolution.** + **Modify configurations, utilities, software default… more
- NTT America, Inc. (Newport News, VA)
- …Support VDI environments, manage virtual desktop configurations, and ensure seamless end - user experience. + Security & Compliance: Implement system hardening, ... States (US). **Position Summary** We are seeking a Windows System Technician with experience to include managing, maintaining, and optimizing enterprise Windows… more