- Trinity Health (Albany, NY)
- …(desktop, laptop, PDA, printer, etc.) at users' locations. + Provides desk-side end - user Tier 2 support and problem troubleshooting for moderately complex ... Provides consultation to TIS users for all aspects of end - user computing and desktop-based LAN systems software..../ upgraded desktop software packages. + Participates in the testing and evaluation of new desktop packages and implements… more
- Citigroup (Getzville, NY)
- The Liquidity Management Lead Analyst is an individual contributor position within the Treasury Organization. The individual will drive the production needs and ... at Citi, which includes Position Management and Analysis, Stress Testing , Planning and Forecasting, Collateral Management, and Intraday Liquidity Management.… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... to technical issues. Your ability to translate complex technical language into user -friendly terms will be key in providing exceptional service. The ideal candidate… more
- Baylor Scott & White Health (Albany, NY)
- …where appropriate, to maintain acceptable levels of performance, reliability, and end user satisfaction. + Utilizes system development lifecycle methodology ... and/or level **Job Summary** **100% Remote position** The Benefit Configuration Analyst examines configuration change requests. They establish the technical scope,… more
- Citigroup (New York, NY)
- …management process, and provide guidance on Issue Management & Resolution (IMR) and End User Computing (EUC). Review requirements and verify controls are in ... Citibank, NA seeks a Data Quality Senior Analyst for its New York, New York location....years of experience as an Associate - Projects, System Testing & Validation Consultant, or related position involving data… more
- Northwell Health (Melville, NY)
- …accounting concepts pertinent to healthcare finance. + Recommends and implements improvements to end user processes as they relate to financial systems. + ... **Req Number** 158766 Overview: Supports the design, build, testing , and maintenance of Epic's facility structure (facilities, service areas, locations, departments,… more
- City of New York (New York, NY)
- …and cost-effective. MOCS makes it easier to do business through use of end -to- end technology tools, increases transparency by publication of enriched data and ... be referred to peers or other units and/or escalated to managers; -Record user interaction and categorical data in designated customer services platforms, eg JIRA;… more
- City of New York (New York, NY)
- …issues efficiently keeping customer satisfaction high. Deliver, setup, and configure end - user desktop & laptop computer hardware, software, Printers, Cell ... to provide Tier I Technical support to all DEP end users. Under the direction of the Unit's Director...account administration, and helpdesk tasks. Provides support related to testing and deployment of operating system and application security… more
- Molina Healthcare (Albany, NY)
- …use cases, business analysis, task and workflow analysis. + Create detailed end -to- end process flow diagrams using Visio, ensuring all business processes ... Create Business Requirements Documents, Test Plans, Requirements Traceability Matrix, User Training materials and other related documentations. + Actively… more
- SUNY Upstate Medical University (Syracuse, NY)
- …design, implementation, testing , training, support and maintenance. Provide end - user assistance involving analysis, identification of problems or needs, ... Job Summary: Work with end users to coordinate the implementation of web applications through methods of requirements gathering,… more