- Guidehouse (Mclean, VA)
- …and security policies + Manage incoming escalated tickets from the Service Desk for end user support regarding their Guidehouse issued laptops as well as the ... supported applications and policies installed on those devices + Manage cases with Microsoft support and other vendors to drive solutions to technical issues + Ensure that endpoint devices are patched and maintained at a minimum patch level to address… more
- Saliense Consulting (Arlington, VA)
- …conditions of uncertainty, sometimes with incomplete information, that produce effective end results. + Monitor and tune platforms to ensure expected availability ... Performs installation, maintenance, and support of system software/hardware and provides user support. + Providing technical assistance and remediation guidance to… more
- Oracle (Richmond, VA)
- …data to meet Opower's data requirements for a successful delivery of downstream end - user communications and web experiences + Develop new or maintain tooling ... (in ruby or python) to make our data integration and product implementations more cost & time effective + Configure and customize existing data ingest platform to meet the specific needs of each utility client + Develop a deep understanding of our products… more
- AeroVironment (Herndon, VA)
- …IT Service Desk team and serves as the highest technical escalation point for end - user support. This role is responsible for resolving highly complex issues ... improvement initiatives, and ensuring the overall stability and efficiency of end - user computing environments. The Service Desk Technician III collaborates… more
- TheIncLab (Mclean, VA)
- …will you do? + Collaborate daily with the product team to design unique user experiences through user flows, process flows, and wireframes. + Build prototypes ... from low-fidelity sketches to advanced interactive prototypes in Figma to support user research, concept validation, and iterative design. + Create intuitive and… more
- TekSynap (VA)
- …the configuration and operation of information management systems. Analyzes and resolves end user software program and connectivity issues. + Conducts capacity ... conducts system administrator training and skills assessment. + Provides end user training. + Provides recommendations on...the following Google Cloud Platform: + Google Associate Cloud Engineer + Google Professional Cloud Architect + One of… more
- General Dynamics Information Technology (Fairfax, VA)
- …to business outcomes. + Serve as the voice of the customer, representing end - user needs and federal business requirements in backlog prioritization. + Work ... Trust/Other Required:** Other **Job Family:** Software Engineering **Skills:** Agile User Experience,Product Ownership,SAFe **Certifications:** SAFe Product Owner/Product Manager (POPM)… more
- TekSynap (VA)
- …equipment. + Performs system and data backup and recovery operations. + Develops user training materials and conducts end - user computing and information ... delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and training. + Diagnoses and resolves customer-reported… more
- Educational Testing Service (Richmond, VA)
- …and innovative thinking to perform technical configuration, support, change management, user training, and continuous improvement based on feedback. The incumbent ... This position is pivotal in ensuring a seamless and secure experience for end users while maintaining the integrity and performance of our AI-powered productivity… more
- TekSynap (VA)
- …troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end - user devices, components, software, and connectivity. + Assists in ... and work products for correctness, for adherence to design concepts and user requirements, and for progress in accordance with schedules. + Coordinates with… more