- Verint Systems, Inc. (Albany, NY)
- …elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation . We hire innovators with the passion, creativity, and drive to ... efficiency and quality of the solutions developed by the team and lead the implementation of new solutions. **Principal Duties and Essential Responsibilities:** +… more
- Mastercard (New York, NY)
- …be part of the Mastercard Checkout Services leadership team. This role will lead and shape the end-to-end customer experience for clients, including merchants, PSPs, ... across all products. . Define and refine onboarding workflows using automation , self-service options, and AI-driven decisions. . Create an integrated onboarding… more
- City of New York (New York, NY)
- …through technology. We are seeking a Director of Custom Application Development to lead our team, define our DevOps strategy, and drive modernization and innovation. ... as Microsoft Dynamics 365, Salesforce, and ServiceNow. Responsibilities will include: - Lead a DevOps team responsible for developing and supporting NYC.gov and… more
- Citigroup (Queens, NY)
- The Product Management Lead Analyst is a senior level position responsible for the development of product plans, strategies and tactics in coordination with the ... excellence, regulatory compliance, and strategic alignment. **Key Responsibilities:** + Lead initiatives to redesign and reengineer the Model Risk Management… more
- Capgemini (New York, NY)
- …channel strategy, organizational structure, capability enablement, and governance. . Lead diagnostic assessments to identify performance gaps and transformation ... understanding of customer engagement trends, including omnichannel service, AI and automation , and experience design. + Familiarity with enabling platforms such as… more
- Amazon (New York, NY)
- …and strategic business transformations across industries and market segments 2. Lead the creation and delivery of novel technical services, capabilities, or ... inception to closure at the executive level 7. Create scalable mechanisms and lead new initiatives that transform how customers adopt cloud technologies 8. Provide… more
- Amazon (New York, NY)
- …Zappos FBA team is seeking an exceptional Senior Product Marketing Manager to lead the onsite traffic strategy for Zappos, including managing the Sponsored Ads ... role requires comfort navigating real-time analytics, testing velocity, and large-scale automation , alongside a strong instinct for building brand equity through… more
- Citigroup (Getzville, NY)
- …Process Re- engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi's ... monitor day to day processing for the team. + Lead enhancements or defect fixes to push the business...timely fashion. + Identify inefficiencies in daily tasks and lead improvement(s) in processing productivity and risk mitigation. +… more
- GovCIO (Albany, NY)
- **Overview** GovCIO is hiring an experienced Lead software engineer to manage application processes and maintenance for complex conceptual data at the Department of ... This position is fully remote within the United States. **Responsibilities** + Lead efforts for applications managing complex conceptual data inC#, .NET, and SQL… more
- GovCIO (Albany, NY)
- **Overview** GovCIO is hiring aDataEngineer and Architect to lead the modernization of legacy software systemsfor complex conceptual data at the Department of ... unfunded and is contingent upon funding release. **Responsibilities** + Lead with analytics,leveragingmigration patterns to proactively resolve dependencies andeliminateroadblocks… more