- Coinbase (Albany, NY)
- …cases to improve CSAT and increase automation rates. * Partner with design, engineering , and CX to deliver seamless, user-friendly support experiences that scale ... an excellent user experience. * Partner with Product and Engineering teams owning our internal customer support ...and Engineering teams owning our internal customer support agent experiences to build clean handoffs and touch… more
- conEdison (New York, NY)
- **Required Education/Experience** + Bachelor's Degree in Electrical Engineering and 8 years of engineering work experience in the application of relay protection ... or transmission level. or + Master's Degree in Electrical Engineering and 6 years of engineering work experience in the application of relay protection systems… more
- BlackRock (New York, NY)
- …Trader business. This is a unique opportunity to elevate the user experience and support model as part of the Aladdin Client Experience team. You'll collaborate with ... product and engineering teams to resolve complex technical issues, drive platform...drive platform stability, and shape the future of trading support through strategic tooling and partnerships. **Key Responsibilities** +… more
- Arup (New York, NY)
- …mentor junior engineers; provide timely feedback, recognition, and technical guidance to support a high-performance engineering culture. + Maintain strong client ... serve. Our New York-based team is seeking a **Senior Mechanical Engineer** to support mission-critical data center projects across the **New York** metro area and… more
- H&H (New York, NY)
- …+ Prepare detailed plans and construction documents for the assigned task + Perform engineering calculations pertaining to and in support of the detailed plans ... 138 years of experience, H&H is a trusted full-service infrastructure engineering firm. Our clients, including infrastructure owners, contractors, and colleagues,… more
- EPAM Systems (New York, NY)
- …Inc. (NYSE: EPAM) company, a leading global provider of digital platform engineering and development services, we deliver advanced financial services solutions by ... and sustainable growth. We are seeking a **Murex FO Support SME** to work closely with traders and FO...EPAM is a leading global provider of digital platform engineering and development services. We are committed to having… more
- Comcast (New York, NY)
- …- We are all in this together. + Get it Done. **RESPONSIBILITIES** The Support team delivers industry-leading White Glove Service and our most impressive product is ... knowledgeable, empowered customers who champion the FreeWheel brand. Support team members provide superb customer experiences delivered through issue analysis,… more
- Zones, LLC (New York, NY)
- Desktop Support Technician Location: New York, NY, United States Salary Range: USD 25.00-30.00 Weekly Date Posted:Nov 21, 2025 **Description** **Company Overview:** ... am - 5:00 pm** We are seeking a Desktop Support Technician to join our IT support ...working on the cutting edge of IT innovation, sales, engineering , operations, administration, and more, Zones is the place… more
- Santander US (New York, NY)
- …You!** **The Difference You Make:** Must have extensive VIP & Executives level support experience and be able to respond to customer questions regarding operation ... a polite and precise manner. Provide day-to-day white glove process and technical support for Senior Executives for all IT issues experienced locally or through… more
- Cognizant (Albany, NY)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This ... access scenarios. The position emphasizes professionalism, communication, and multi-channel support readiness. **Key Responsibilities** + Apply ITIL-based incident, request,… more