- Xalient Group (Palo Alto, CA)
- …tasks like backups, firmware reviews, and health checks to reduce reactive support . Maintain accurate documentation , including network diagrams, configs, and ... or high‑severity cases to Level 3 with clear technical documentation to maintain service continuity. While lower‑priority or scheduled...Minimum 3 years of hands‑on experience in a network support or engineering role within a managed… more
- Lambda Inc. (San Francisco, CA)
- …hands-on and customer-focused leader to build and guide our Super Intelligence HPC Support Engineering team. This team partners directly with Lambda's largest ... of senior engineers, own critical escalations, and serve as the bridge between Support , Product, Engineering , and Sales for our Super Intelligence business unit.… more
- Reevo (San Francisco, CA)
- …of feedback, feature requests, and recurring issues to inform Product and Engineering priorities. Documentation & Knowledge Management: Contribute to internal ... BUILDER - CUSTOMER SUPPORT LEAD LOCATION: On-site, SF / Santa Clara...confidence in Reevo. Cross‑Functional Collaboration: Work closely with Product, Engineering , Implementation, and Customer Success to upscale issues, communicate… more
- gamma.app (San Francisco, CA)
- …fueled by curiosity. About the role You'll be the technical backbone of our support team, resolving complex technical issues and ensuring millions of users have an ... Gamma. This means responding to escalations, debugging tricky problems, collaborating with engineering to fix bugs, and building the technical resources that help… more
- Laboratory Corporation (San Francisco, CA)
- Invitae, part of Labcorp, is looking for a Lab Automation Support Engineer to join its team in San Francisco, CA. This position will provide first-tier ... troubleshooting support for all hardware and software in our highly-automated...Assist with the implementation of new automated processes Process documentation and record keeping associated with the above activities… more
- Databricks Inc. (San Francisco, CA)
- …tech subject matter expert, you will partner closely with our Field and Engineering teams to deliver high-touch specialized support and tailored technical ... Build Rapid POCs, Test/Deploy/Monitor the solutions built by Databricks Engineering to address customer challenges and showcase advanced Spark/ML/AI runtime… more
- Cognizant (Los Altos, CA)
- …deploying, and maintaining imagery hardware and sensors used on different platforms. Hardware Support Engineer needs to have the ability to test and debug advanced, ... frames, cables, and geolocation hardware, as well as completing on demand engineering tests and producing technical solutions. Take on project management tasks,… more
- CTSI (San Diego, CA)
- …Navigation and Timing Unmanned Surface Vessel (GPNTS USV) technology solutions in support of Department of Defense programs. This role focuses on devising and ... programmatic positions as directed by appropriate authorities. Education BS or MS in engineering , computer engineering or other engineering discipline from… more
- EngFlow GmbH (San Francisco, CA)
- …a Implementation Engineer to be the technical voice our customers rely on. You'll support engineering teams during trials and ongoing use, help them integrate ... and feature feedback from the field. Create and maintain internal and external documentation to improve future support and empower developers. Engage with the… more
- Sentry (San Francisco, CA)
- …in our open source repos Contribute to team wide goals and initiatives and support knowledge base documentation internal guides and demos Providing real-time ... Sentry even better than it already is - Sentry Support Engineers are expected to engage with our SaaS...to learn, adapt and grow your understanding of software engineering fundamentals; you seek apply your knowledge by helping… more
