- CTSI (San Diego, CA)
- …Navigation and Timing Unmanned Surface Vessel (GPNTS USV) technology solutions in support of Department of Defense programs. This role focuses on devising and ... programmatic positions as directed by appropriate authorities. Education BS or MS in engineering , computer engineering or other engineering discipline from… more
- EngFlow GmbH (San Francisco, CA)
- …a Implementation Engineer to be the technical voice our customers rely on. You'll support engineering teams during trials and ongoing use, help them integrate ... and feature feedback from the field. Create and maintain internal and external documentation to improve future support and empower developers. Engage with the… more
- Sentry (San Francisco, CA)
- …in our open source repos Contribute to team wide goals and initiatives and support knowledge base documentation internal guides and demos Providing real-time ... Sentry even better than it already is - Sentry Support Engineers are expected to engage with our SaaS...to learn, adapt and grow your understanding of software engineering fundamentals; you seek apply your knowledge by helping… more
- Menlo Ventures (San Francisco, CA)
- …together to build beneficial AI systems. About the role As a Support Operations Specialist focused on Anthropic's Enterprise customers, you will be instrumental ... in pioneering an AI-native support model that serves our largest customers. This role...from customer interactions into actionable improvements Partner with Product, Engineering , and GTM teams to integrate Enterprise feature launches… more
- Solidroad (San Francisco, CA)
- …we're solving a big, messy, exciting problem: how do you scale customer support without losing what makes humans amazing? Warmth, empathy, intuition. We're using AI, ... new. About the role We're looking for a Product Support Specialist who loves problem-solving, thrives in fast-moving environments,...triage bugs, and work closely with our Product and Engineering teams to close the loop fast. You'll turn… more
- Impart Security Inc. (San Francisco, CA)
- We're looking for an experienced Customer Support Engineer to serve as Tier 2 support for Impart Security's growing customer base. You'll be the technical expert ... coverage and performance Bridge the gap between customer environments and our engineering team for critical issues Your Core Responsibilities Provide expert Tier 2… more
- vercel (San Francisco, CA)
- …Vercel or similar JAMstack/edge platforms. Experience in a high-availability or customer support engineering environment. Contributions to open source or DevOps ... skills, with an ability to translate technical detail into actionable insight for both engineering and support teams. Bonus If You: Familiarity with… more
- Amadeus Hospitality (San Jose, CA)
- **Job Title**Product Support Engineer**Role Purpose**As part of Amadeus Hospitality, the Technical Support team provides Level 2 support to a global ... in incident management, product quality feedback, and operational excellence.As a **Product Support Engineer** you will provide advanced technical support for… more
- Roblox Corporation (San Mateo, CA)
- …Review, validate, and approve vendor submitted compliance reports and evidentiary documentation . Maintain comprehensive, auditable, records to support internal ... Documentation : Become intimately familiar with the end‑to‑end workflow processes and documentation within the designated verticals ( Support or Moderation) to… more
- CTSI (San Diego, CA)
- …will contribute to the development and sustainment of advanced technology solutions in support of Department of Defense programs. This role focuses on devising and ... virtual meetings. Education BS or MS in EE, ME or Computer Engineering from an accredited college/university Specific Duties Consistently deliver high-quality work… more
