- Guardant Health (Palo Alto, CA)
- …internal and vendor teams* Develop and maintain Knowledge Base articles and user documentation * Assist with onboarding of new Technical Support Engineers* ... Technical Support Engineer II page is loaded## Technical ...(Chrome DevTools, Firebug, Safari Inspector, etc.)* Bachelor's degree in Engineering , Computer Science, MIS, or equivalent experience* Life sciences… more
- Glu Mobile Inc. (San Francisco, CA)
- …This is a zero‑to‑one role where you'll work directly with founders, product, and engineering to shape how we support customers and translate their feedback into ... by top‑tier investors. We're looking for our first Customer Support Specialist to be the voice of our customers...an exceptional experience with Glue while building the processes, documentation , and systems that will scale as we grow.… more
- Cerebras (Palo Alto, CA)
- …and Addition with $250+ million raised to date. About the role The Customer Support Engineer will play a crucial role in the customers' post-sale journey - helping ... is an ever evolving platform and hence will require close co-ordination with our engineering teams to debug complex issues. This is an exciting role for those who… more
- Hamilton Barnes Associates Limited (San Francisco, CA)
- …finance - and they're only just getting started. This is not a standard support role, it's an opportunity to work at the forefront of next‑generation network ... and results. Deliver actionable product feedback and insights to engineering teams, shaping the next generation of networking technology. Troubleshoot… more
- LeoLabs (Menlo Park, CA)
- …security, and AI, your impact starts here. Overview LeoLabs is seeking a Launch & Orbit Support Engineer to join our Launch and Orbit Support Team. In this role, ... directly to launch tracking, orbit determination, and customer‑facing mission support . This is a hands‑on, operations‑focused position offering exposure to… more
- Atlassian (San Francisco, CA)
- …and review knowledge-based articles, standard operating procedures and best practices, and documentation for both end-users and the global support team Ramp ... in a timely manner according to Standard Operating Procedures Provide technical support through different channels (tickets, phone calls, and screen shares) with… more
- Loopme (San Francisco, CA)
- …with the global IT team on broader initiatives and security compliance efforts Support documentation and automation of repeatable IT tasks You will have ... global expansion and continued integration efforts, we're looking for a dedicated IT Support & Systems Administrator to serve as our first on‑the‑ground IT resource… more
- LeoLabs, Inc. (San Francisco, CA)
- …aSkillBridgeopportunity for active-duty service members to join our Launch and Orbit Support Team.You'llplay a key role in supporting space operations and orbital ... intelligence, contributing to real-time customer support , orbit determination, and launch operations. This hands-on role gives you exposure tocutting-edgeradar and… more
- Monograph (San Francisco, CA)
- …and provide ad hoc reporting as necessary. Develop and update knowledge base documentation to streamline future support requests. Share insights and best ... company Anchor Days. About The Role As a Billing Support Specialist at Notion, you will support ...diligence on inquiries, and triaging complex issues to our engineering and accounting partners. You'll collaborate across teams to… more
- Rippling (San Francisco, CA)
- …basis and will require weekends. About the role We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. ... As a member of our quickly growing Travel Support team, you will be responsible for directly supporting...responsibilities will include: Creating and maintaining training content and documentation to ensure agents have access to the latest… more
