- Fujifilm (Austin, TX)
- …assistance to Customer Support Engineers and other staff. + Liaise with engineering development and support staff to analyze product malfunctions requiring ... satisfaction factors. + Availability to answer calls, call handling, communication, and documentation skills. + Timely support case closures. + Completion of… more
- Palo Alto Networks (Plano, TX)
- …Has visibility across the entire organization and Executive Leadership + Publish Technical Support Bulletins and other user documentation in the Knowledge Base + ... all win with precision. **Your Career** As a Platinum Support Engineer, you will work firsthand with our valued...qualify critical issues + Work directly with ETAC and Engineering to get customer issues resolved + Have a… more
- BAE Systems (Austin, TX)
- …to production efforts on complex electronic modules. Candidates will provide electrical engineering support to a dynamic engineering development team, ... packaging and layout engineers + Technical writing skills: capable of creating required engineering documentation + Generate and review the technical content of… more
- ForeScout Technologies, Inc. (Dallas, TX)
- Technical Support Engineer Customer Success Dallas, Texas Apply What We Do . Managing cyber risk, together. Forescout delivers automated cybersecurity across the ... risk through automation and data-powered insights . What You Will Do .The Technical Support Engineer is a key technical resource in the Support organization,… more
- CGI Technologies and Solutions, Inc. (Plano, TX)
- …make quick repair to keep application running in production Create or Update documentation in support of development efforts. Documents may include detailed ... **AWS Operation Support Analyst/Engineer - Hybrid** **Category:** Service Desk /...timely resolution of user and system issues. Work with engineering and development teams to deploy software releases, patches,… more
- Citigroup (Irving, TX)
- …regional handovers and same day risk reconciliations. + Develop and maintain technical support documentation for support team members and wider technology ... build the career you want, with the scale, inclusive culture and technology to support you.You'll be joining a diverse team of professionals across the world in an… more
- Broadcom (Austin, TX)
- …solution to developers and IT organizations globally. Our VCF Services and Lifecycle Support Engineering organization is charged with building and scaling a ... enjoy this new opportunity? Broadcom is seeking a principal Services & Lifecycle Support Engineer to develop our next generation of modern private cloud service and… more
- Fujifilm (Austin, TX)
- **Position Overview** The Lead National Support Specialist [NS3], provides an additional level of expertise and experience to the customer service national ... support specialists team. The Lead NS3 will assist in...Participates in the preparation and updates of assigned process documentation . + Develops process management tools and incorporates best… more
- Palo Alto Networks (Plano, TX)
- … support cases from initiation to resolution, ensuring meticulous documentation of all troubleshooting steps, timely updates, and comprehensive closure summaries ... and validation tools + File bug reports with the engineering team and develop test plans and best practices...and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the… more
- Palo Alto Networks (Plano, TX)
- …to customers in CI/CD pipelines and Linux-based environments + Publish Technical Support Bulletins and other technical documentation in the Knowledge Base ... better working environments, and stronger cybersecurity. Your quick thinking and support will help clients quickly resolve their issues, ensuring their environments… more
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