- Mass Markets (Wichita, KS)
- …have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager , ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- Mass Markets (Wichita, KS)
- …trusted partner in the industry. We are hiring an Experienced Client Services Manager to manage client relationships, ensure service delivery, and support account ... QA, and training teams to resolve issues. + Identify opportunities for account growth and service improvement. + Manage client onboarding, transitions, and change… more
- Mass Markets (Wichita, KS)
- …industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- Mass Markets (Wichita, KS)
- …of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, ... direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the… more
- Mass Markets (Wichita, KS)
- …partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. You will be ... in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures… more
- Mass Markets (KS)
- …in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,… more
- Mass Markets (KS)
- …in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,… more
- PNC (KS)
- …Capital organization, you will be based in Kansas, Oregon, Alabama, Georgia, South Carolina, North Carolina, Tennessee, Kentucky, Indiana, Florida or Michigan. Other ... the construction cycle. + Collaborates with Construction Analyst Sr or Manager on activities with senior-level underwriting team members and third-party… more
- Mass Markets (Wichita, KS)
- …and care + Escalate unresolved issues to the appropriate team or manager + Stay current by attending training sessions and reviewing updated materials ... in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures… more
- Mass Markets (Wichita, KS)
- …and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company policies and goals. Key Responsibilities: + ... in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures… more