- Mass Markets (Dallas, TX)
- …of contact for the client and the MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + ... industry. Looking to add an experienced Call Center Client Account Manager I to support complex business...questions and a brief pre-employment test. - POSITION RESPONSIBILITIES Enterprise Account Managers are responsible for managing… more
- PagerDuty (Austin, TX)
- …operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale. ... managers. Under your leadership the team members will engage with PagerDuty's Enterprise customers to increase product and platform adoption, improve renewal rates… more
- Mass Markets (Killeen, TX)
- …industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are hiring an Experienced Client Services Manager to manage client relationships, ensure service delivery, and support account ... QA, and training teams to resolve issues. + Identify opportunities for account growth and service improvement. + Manage client onboarding, transitions, and change… more
- PNC (Denton, TX)
- …and have an opportunity to contribute to the company's success. As a Branch Manager within PNC's Retail Branch Banking organization, you will be based in Denton, TX ... at the Denton South branch. **Job Description** + Responsible for leading all...activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations… more
- Mass Markets (Killeen, TX)
- …in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership ... in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures… more
- Mass Markets (TX)
- …in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,… more
- Mass Markets (Killeen, TX)
- …in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,… more
- Mass Markets (TX)
- …in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,… more
- Mass Markets (Killeen, TX)
- …andmaintain confidentiality + Escalate complex cases to the appropriate team or manager + Stay updated on products and processes by attendingongoing training + ... in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures… more
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