• SVP, Technical Support

    iCIMS (Springfield, IL)
    …including product insights and roadmap influence. **Operational Excellence & Innovation** + Architect and scale a support model that balances people, process, and AI ... or technical services roles. + Proven track record leading and scaling global enterprise SaaS support operations, with full P&L accountability + Deep expertise in… more
    iCIMS (06/07/25)
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  • Consultant - ServiceNow Cyber Strategy

    Deloitte (Chicago, IL)
    …case development, quantitative return on investment, program and target operating model, data strategy & governance, risk & control framework, content definition & ... demonstrations, user testing, and trainings. The Team: Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with a client's… more
    Deloitte (06/05/25)
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