- Bank of America (Charlotte, NC)
- Cyber Incident Response & Management Co-Lead Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Cyber- Incident -Response Management -Co-Lead\_25045639) **Job Description:** At Bank of… more
- Ally (Raleigh, NC)
- …the response to a major , unplanned disrupted event that required activation of incident or crisis management teams and plans required. * People management ... services, strongly preferred * Background managing or using tools common to crisis or incident management , such as incident management platforms,… more
- Cognizant (Charlotte, NC)
- …of datacenters and enterprise infrastructure services. + Experience driving major incident management with strong communication and leadership. ... and monitoring. + Provide guidance to improve stability, performance, and scalability. ** Major Incident Management ** + Lead high‑severity incident… more
- Truist (Charlotte, NC)
- …key performance indicators (KPIs) and metrics to measure the effectiveness of Stability, Incident Management and Problem Management processes. 8. Liaise with ... executive leadership to communicate application/system stability, Incident Management and Program Management status, providing recommendations for… more
- TD Bank (Charlotte, NC)
- …+ May be accountable for managing ancillary operational risk areas (eg BCM/ incident management , outsourcing/vendor management , fraud aggregation and ... supports the implementation of appropriate risk frameworks and leading related management activities to mitigate enterprise and/or business-wide risk exposures… more
- AIG (Charlotte, NC)
- …and technology challenges and recommend ways to optimize performance. + Govern Incident Management and root cause analysis, technical issues, problem resolution ... discussions. + Participate in PI Planning + Participate in Major incident RCA calls. + Refine/ mature...deadlines. + Sound knowledge of all ITIL processes ie, Incident Management , Problem Management , Change… more
- PagerDuty (Raleigh, NC)
- …of Product Management , set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver ... + Experience building and delivering business results from AI/ML, observability, or incident management products. + Experience scaling product ecosystems through… more
- Insight Global (Durham, NC)
- …of this position is to lead the design, development, and implementation of enterprise service management solutions using the ServiceNow platform primarily and ... CMDB, and related development frameworks. * Strong knowledge of ITIL-based service management principles and enterprise support processes. * Working knowledge of… more
- AIG (Charlotte, NC)
- …IT infrastructure through a data-driven approach. SREs prioritize automation, monitoring, and incident management to minimize outages and speed recovery. You ... to achieve their goals. AIG's Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk… more
- Truist (Charlotte, NC)
- …key performance indicators (KPIs) and metrics to measure the effectiveness of Stabilty, Incident Management and Problem Management processes. 8. Liaise with ... for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific...executive leadership to communicate application/system stability, Incident Management and Program Management … more