- Capgemini (New York, NY)
- …key role in: . Partner with senior client stakeholders to shape customer service transformation strategies aligned to broader enterprise goals (eg, cost ... assessments to identify performance gaps and transformation opportunities across the service value chain. . Develop enterprise -wide routing and interaction… more
- CompuCom (Albany, NY)
- …designing scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise . The Senior ServiceNow Architect ... Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise , midsize and small businesses. To enable our clients to focus on what… more
- CUNY (New York, NY)
- …the University's core mission. CIS operates and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk, manages the processes ... technical standards. This job is in CUNY's Classified Civil Service . The full specification is available on our web...and telecommunications needs of CUNY's 26 colleges. CIS supports enterprise IT and applications and identifies and develops new… more
- PagerDuty (Albany, NY)
- …in building complex workflow automation systems or event-driven platforms at enterprise scale. + Experience defining system-level Service Level Objectives ... PagerDuty. This is an exciting opportunity to drive automation architecture across the enterprise . The ideal candidate will have a strong background in Java, AWS,… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER ASSOCIATE (SOFTWARE) CIVIL SERVICE TITLE, The Department of Social Services (DSS) is comprised of the ... is recruiting one (1) Computer Associate Software II, to function as LAN Service Associate, who, with wide latitude for independent initiative or judgment, holds… more
- Siemens Energy (Orleans, NY)
- **A Snapshot of Your Day** As the End to End Service Process Lead at Transformation of Industry (TI), you will start your day with a strategic meeting focused on ... standardizing service processes essential for achieving the company's objectives and...you will support the global rollout of the new enterprise template across four businesses, ensuring local business needs… more
- Capgemini (New York, NY)
- …NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to: ESM ... ServiceNow best practices. + Ensure architectural integrity and alignment with enterprise standards. + Evaluate and incorporate emerging technologies, including AI… more
- CUNY (New York, NY)
- …and responsible technical consultative responsibilities unique to the architecture of enterprise applications and infrastructure solutions with a special emphasis on ... The IT Architect uses their experience in systems engineering, cloud, and enterprise architecture to define standards and enforce adherence to those standards. There… more
- CUNY (New York, NY)
- …a unit or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web site at ... the IT and telecommunications needs of CUNY's 25 colleges. CIS supports enterprise IT and applications, develops new technologies that advance the University's core… more
- Insight Global (New York, NY)
- Job Description Insight Global is seeking a Service Designer to join a consumer facing design team. This team will be working to support a greater design team but ... strong customer centricity approach. We are seeking a candidate with a background in service design, who is process oriented, and enjoys digging into a scope of work… more