- Coinbase (Albany, NY)
- …expected and fully supported. *Team/ Role *As part of Coinbase's Enterprise Applications and Architecture organization, the CXCM (Customer Experience Channel ... agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate at peak… more
- Audacy (New York, NY)
- …theft protection, discounted home and auto insurance, and pet insurance._ **Overview:** Audacy's Enterprise Team is looking to add to our Account Manager team. The ... in the process to ensure we're going to market with the best service possible. The ideal candidate will possess exceptional client-facing skills, have a thorough… more
- Deloitte (New York, NY)
- …IT finances and expenses, Active Directory, end-user computing, messaging, enterprise architecture, testing). Our practitioners perform business process analysis, ... them to compete effectively in their industry + Provide service excellence by identifying key client business issues, determining...have 8+ years of M&A IT or M&A IT service delivery experience in the Life Sciences industry sector… more
- Barnes & Noble (Westbury, NY)
- …and problem-solving skills with a strong focus on communication and customer service . Following a successful training period (M-F 9am-5:30pm), this role will be ... in the call tracking system. * Place and expedite service calls with our outside vendors when on-site assistance...plus * Experience with Phone Support for a large Enterprise * Experience with Remote access tools, single sign… more
- City of New York (New York, NY)
- …a permanent Computer Systems Manager, in order to apply OR have a comparable civil service title. NYCERS is in search of a project management professional to take on ... the role of Project Portfolio Manager within the Enterprise Project Management Office (EPMO). In this position, you...Able to negotiate, resolve problems, and focus on customer service excellence. Bring wins / concerns to the attention… more
- TD Bank (New York, NY)
- …Conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the ... effectiveness of programs/ policies/ practices * Monitor service , productivity and assess efficiency levels within own function and implement continuous process /… more
- TD Bank (New York, NY)
- …Conducts reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the ... effectiveness of programs/ policies/ practices + Monitors service , productivity and assess efficiency levels within own function and implement continuous process /… more
- Deloitte (New York, NY)
- …IT finances and expenses, Active Directory, end-user computing, messaging, enterprise architecture, testing). Our practitioners perform business process analysis, ... and development in a variety of ways: + Provide service excellence by identifying key client business issues: +...have 6+ years of M&A IT or M&A IT Service Delivery Experience in the following areas: + participating… more
- ADP (New York, NY)
- …activities supporting client retention in our WorkForce Software (WFS) mid-sized and enterprise accounts division. You will maximize retention by working with the ... hands. Every day, through pricing negotiations and concessions, resolving service -related issues, having proactive outreach, and utilizing survey follow-up programs,… more
- Nelnet (Albany, NY)
- …and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator ... security. . Foster cross-functional alignment to integrate AI security in enterprise roadmaps. **Communication Skills** . Translate technical AI security issues into… more