- Bank of America (Richmond, VA)
- …environments. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform ... questions as part of daily duties + Use your technical knowledge to triage service availability issues and restore service + Research and resolve system defects,… more
- USAA (Chesapeake, VA)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what… more
- IT Concepts (Reston, VA)
- …Officer (CFO). Responsibilities: + Create mechanisms that allow for more self- service , on-demand options for customers, such as dashboards or self- service ... This may also include modernizing, centralizing, and streamlining the self- service access to HR data and strategic workforce analytics dashboard/reporting.… more
- SHI (Richmond, VA)
- …+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + ... customer satisfaction with managed services, and uncovers additional product and service opportunities via SHI or MSP partner services, programs, or offerings.… more
- Koniag Government Services (Alexandria, VA)
- …USPTO emails, public notices and/or internal issued bulletins + Provide one-stop service to callers that maintains a minimum 84% customer satisfaction rating for ... communication skills and motivation to serve the general public with exceptional customer service at all times **Required** + Retired federal employee of the USPTO… more
- Amazon (Arlington, VA)
- …our regulators, auditors, and customers globally. Our team engages directly with AWS service teams to bake security and compliance safeguards into their service ... building roadmaps and launching features that deliver value for large scale enterprise systems. The candidate will be comfortable managing competing priorities and… more
- Huntington Ingalls Industries (Newport News, VA)
- …military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- SHI (Richmond, VA)
- …+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + ... guidance, emphasizing added value, a customer first approach, and discovery of service and sales opportunities across the modern Microsoft technology stack for… more
- Applied Research Associates, Inc. (Langley AFB, VA)
- …Your direct support to our government client will help program meet Service - and joint-level needs for assessing the effectiveness of offensive/defensive cyber ... tools for non-kinetic operations. You will create professional products for Service or Joint staff audiences through collaboration with teammates. The successful… more
- Mass Markets (VA)
- …join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for ... needs. + Detect recurring issues and recommend process improvements to enhance service quality. + Ensure that all interactions comply with company policies and… more