- SAIC (Reston, VA)
- …improvements. **Job Responsibilities:** + Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet ... opportunities that can be automated + Provide input for technology requirements impacting service catalog and/or request fulfillment + Support engineering… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Service Catalog Manager** to join our team in the DC, Maryland, and Virginia (Northern) **DMV ... schedule and artifacts + Create and maintain the contract service catalog , securing, managing and controlling pricing...the customer and impacted functional area leads to custom service to support customer request and requirements… more
- Koniag Government Services (Chantilly, VA)
- …applications + Configure and enhances core application including, but not limited to, Service Catalog , Service Portal, Knowledge Base, Management, and ... Reporting + Support the Service Catalog implementation and operational updates as...via e-mail at [email protected] or by calling ### to request accommodations. _Koniag Government Services (KGS) is an Alaska… more
- Shuvel Digital (Vienna, VA)
- …we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide ... a fast-paced environment that operates 24/7 to support our enterprise . Our Service is responsible for acting...point of contact within ETS for issue resolution and request fulfillment. Our mission is to extend Navy Federal… more
- CACI International (Sterling, VA)
- …Event, Configuration, Knowledge, Request Fulfillment, Capacity, Availability, and Service Catalog providing continual process improvement support to the ... Technical Lead Service Management Job Category: Information Technology Time Type:...Chief Architect, to engage with the customer at the enterprise architecture level to strategically align the demand for… more
- SHI (Richmond, VA)
- …tickets prior to escalation. + May assist in recruitment processes, maintaining the service catalog , and developing staff training plans to meet department ... work experience. + 2+ years of experience working with incident and request management processes, including Service Level Agreements + Demonstrated experience… more
- CACI International (Sterling, VA)
- …Change, Event, Configuration, Knowledge, Request Fulfillment, Capacity, Availability, and Service Catalog + Oversee QA monitoring and evaluation of the ... Service Quality Assurance Lead Job Category: Engineering and...7+ years or related work experience + Experience managing enterprise programs $25M-$50M in value + Managers major sub-function… more
- Truist (Richmond, VA)
- …new patches for satellites, work with Security on risk remediation, incident response, service catalog work, investigate and troubleshoot tech issues. Be able to ... disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility… more
- Chenega Corporation (Oakton, VA)
- …or specialized configurations + Promote and explain available IT services, tools, and the service catalog to end users and leadership + Escalate issues and track ... **Knowledge, Skills, and Abilities:** + Strong understanding of IT service management principles and enterprise IT environments...resource planning for office events + Knowledge of IT service catalogs, service request workflows,… more
- Fannie Mae (Reston, VA)
- …for driving the Fannie Mae database Cloud Pattern Development and Manage the Catalog of Services. The advisor is also responsible for driving the adoption across ... patterns * Recommend new technologies and identify innovation opportunities to improve service architecture strategy * Participate in the DWG to review and ensure… more
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