- CACI International (Springfield, VA)
- …Position Responsibilities: * Monitors and tracks service impacting changes in the Enterprise infrastructure * Works with Service Operations team staff ... logs, monitoring chat rooms, and communicating ongoing impacts to service operations * Leverages Enterprise Management tools... components. Communicates promptly on progress. * Engages other service desk resources or appropriate service… more
- TEKsystems (Chevy Chase, MD)
- …corporate license agreements * Provide escalation services as needed to assist the Service Desk and Infrastructure Systems Engineering team * Responsible ... Qualifications * Eight to ten years of progressive experience in enterprise infrastructure , including virtualization, systems architecture, Windows server… more
- NANA Regional Corporation (Washington, DC)
- …application development, and service desk support. + Ensure service delivery aligns with USMC enterprise information strategy and complies with ... IT environments, tools, and infrastructure standards. + Experience with Service Desk management and performance monitoring metrics. **Job ID** 2025-18202… more
- TekSynap (Springfield, VA)
- …infrastructure , server infrastructure , network security, telecommunications systems and service desk . Responsible for managing and setting priorities for ... Operations Team to ensure the stable operation of the network infrastructure . Responsible for maintaining, supporting, and optimizing key functional areas,… more
- Steampunk (Mclean, VA)
- …modernize infrastructure , and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + ... Azure Functions. + **Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless user experience. +… more
- Steampunk (Mclean, VA)
- …modernize infrastructure , and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + ... Azure Functions. + **Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless user experience. +… more
- TekSynap (Washington, DC)
- …Tier 2/3 system administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user ... to include, but not limited to Asset Management + Service Desk **REQUIRED QUALIFICATIONS** + Minimum Bachelor's...in IT or MBA + Proven experience managing large enterprise IT contracts + Minimum 10 years of experience… more
- Epsilon, Inc (Arlington, VA)
- …clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ranging from systems administration ... to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As...environments and data centers. This role supports a large enterprise effort on a federal contract, focusing on the… more
- ManTech (Laurel, MD)
- …team in **Laurel, MD** . You will be part of a dedicated team delivering enterprise infrastructure capabilities for a global workforce that supports a wide range ... of national defense missions. This role directly supports the Enterprise Infrastructure Services (EIS) organization-the foundation of...able to create accounts, reset passwords, and provide help desk customer service via phone, tickets or… more
- ManTech (Laurel, MD)
- …in **Laurel, MD** . You will be part of a mission-driven team delivering enterprise infrastructure capabilities to support a global workforce engaged in national ... defense operations. This position is part of the Enterprise Infrastructure Services (EIS) organization-responsible for MPO's Enterprise Information… more
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