• Service Desk Analyst

    City of New York (New York, NY)
    Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...OMB and be an agile problem solver providing a high- level of customer service to OMB staff.… more
    City of New York (02/12/25)
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  • Senior Service Desk Analyst

    UNIVERSAL Technologies, LLC (Brooklyn, NY)
    UNIVERSAL Technologies is seeking a Senior Service Desk Analyst with a minimum of 8-years of related experience to work rotating shifts including days nights and ... Tier 2, Tier 3 and Vendor support groups; monitor Service Level Agreements (SLA's) to ensure incident...At least 8 years of experience working in a service desk environment + Availability to work… more
    UNIVERSAL Technologies, LLC (03/21/25)
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  • Service Desk Tech

    CompuCom (Albany, NY)
    …Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support ... IT managed services to enable the digital workplace for enterprise , midsize and small businesses. To enable our clients...Provides case status updates to management and end-users per service level guidelines + Support and maintain… more
    CompuCom (05/02/25)
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  • Linux Administrator/Support Desk Analyst…

    GovCIO (Albany, NY)
    **Overview** GovCIO is currently hiring for a Linux Administrator/Support Desk Analyst (SDA) provides service desk and application and security management ... user + Properly escalate unresolved queries to the next level of support + Ensure proper recording, documentation, and...of IT work experience + Experience supporting Red Hat Enterprise Linux (RHEL) 7 or higher software applications +… more
    GovCIO (04/10/25)
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  • Help Desk Analyst II

    Robert Half Technology (New York, NY)
    …Android systems, ensuring secure and efficient performance. * Support and maintain enterprise - level applications such as Microsoft Office 365, Citrix, and ... Description We are looking for an experienced Help Desk Analyst II to join our team on...ITSM to log, track, and resolve technical incidents and service requests. * Perform hardware diagnostics and repairs, ensuring… more
    Robert Half Technology (05/03/25)
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  • Help Desk Analyst

    Robert Half Technology (New York, NY)
    …and have =+ years of experience, with a focus on delivering excellent service to top- level executives. Requirements * Proficiency in using Active Directory ... Description We are seeking a motivated and tech-savvy Help Desk Analyst to join our dynamic team. Located in...travel and expense management * Knowledge of SAP for enterprise resource planning * Familiarity with Salesforce Platform for… more
    Robert Half Technology (04/19/25)
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  • Service Level Engineer L1

    Tekscape (New York, NY)
    …client goals ensures successful support and execution and client satisfaction. The Service Desk team is looking for a qualified Level 1 Systems Engineer with ... Job Title : Service Level Engineer 1 Office Location:...services, cloud computing, compliance, and collaboration. The Team: Tekscape's Service Desk team provides customer support and… more
    Tekscape (04/13/25)
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  • Hotel Operations Manager

    Akwesasne Mohawk Casino Resort (Hogansburg, NY)
    …room reservations to ensure compliance with company policies and achieve an optimal level of quality service to the hotel customers. + Oversee reservations ... and services . The individual must provide superior customer service and professionalism and have the ability to effectively...Manager may have to fill in for absent front desk associate for the reservations/front desk agent.… more
    Akwesasne Mohawk Casino Resort (04/01/25)
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  • Deputy Chief Technology Officer of Information…

    CUNY (New York, NY)
    …and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes of safeguarding the University's ... Chief Technology Officer (Deputy CTO) for Information Systems to drive enterprise -wide digital transformation, infrastructure modernization, and IT service … more
    CUNY (04/23/25)
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  • IT Data Center Srvcs Tech II

    University of Rochester (Rochester, NY)
    …Center Services Technician II provides first level Data Center systems and Service Desk phone support for faculty, staff, students and clinicians whose ... Centers. **ESSENTIAL FUNCTIONS** + Resolves routine technical problems for customers received via Service Desk intake mechanisms, such as phone calls, service… more
    University of Rochester (05/11/25)
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