- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...OMB and be an agile problem solver providing a high- level of customer service to OMB staff.… more
- CompuCom (Albany, NY)
- …Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support ... IT managed services to enable the digital workplace for enterprise , midsize and small businesses. To enable our clients...Provides case status updates to management and end-users per service level guidelines + Support and maintain… more
- City of New York (New York, NY)
- …This position is a key figure to ensure that the Production Control and IT Service Desk runs smoothly and effectively. Required Experience: - Minimum 5+ years of ... CTO (Chief Technology Office), CPO (Chief Product Office), Budget, Enterprise Architecture, Planning & Compliance, and Information Security. Your...hands-on experience with service desk support with application … more
- TD Bank (New York, NY)
- …documents, and investigates processes/exceptions arising from transactions/processes beyond first level operations service delivery + Leads work streams ... office and other groups globally to mitigate risk and deliver world class service to our global client base. They provide operational support and control functions… more
- CUNY (New York, NY)
- Computer System Manager Level 4 - Director of Application Development **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information Technology ... area at a College or University level . They set policies and procedures, direct technical staff,...or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web… more
- TEKsystems (Dobbs Ferry, NY)
- …Windows, Mac, Microsoft Office Suite, Ghost, Help desk , SCCM, O365, Service desk Additional Skills & Qualifications A high level of customer service ... escalated tickets from the level 1 help desk . The candidates should have prior enterprise -...users. Skills Windows, Mac, Microsoft Office Suite, Ghost, Help desk , SCCM, O365, Service desk ,… more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes of safeguarding the ... and implementing IT Service Management processes and tools is required for Level II. ** Level III:** After meeting the Qualification Requirements aboveandthe … more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …room reservations to ensure compliance with company policies and achieve an optimal level of quality service to the hotel customers. + Oversee reservations ... and services . The individual must provide superior customer service and professionalism and have the ability to effectively...Manager may have to fill in for absent front desk associate for the reservations/front desk agent.… more
- TEKsystems (Dobbs Ferry, NY)
- …from the level 1 help desk . The candidates should have prior enterprise level experience working in a desktop support position. MacOS familiarity is not ... 8-4. Skills Windows, Mac, Microsoft Office Suite, Ghost, Help desk , Sccm, O365, Service desk ,...experience working in a desktop support position in an enterprise level company. Prior experience working in… more
- University at Albany (Albany, NY)
- …support, and maintain all University desktops, mobile devices, and printers. + Work within service teams to resolve service desk incidents and service ... and skills to provide guidance and oversight for the enterprise management of university devices, with particular focus on... offerings; conduct field tests, as warranted. + Ensure service level agreements and operational level… more