- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes of safeguarding the ... as needed. To view the complete job description, go tohttp://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/and view the Job Description for **IT Infrastructure Engineer.**… more
- University of Rochester (Rochester, NY)
- …Center Services Technician II provides first level Data Center systems and Service Desk phone support for faculty, staff, students and clinicians whose ... Centers. **ESSENTIAL FUNCTIONS** + Resolves routine technical problems for customers received via Service Desk intake mechanisms, such as phone calls, service… more
- Albany Medical Center (Albany, NY)
- …to support enterprise future business growth and the movement and/or expansion of enterprise units + Adhere to customer service standards in all verbal and ... take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills,...Tech Field Support is responsible for an exemplary customer service experience for all Albany Med employees during their… more
- University of Rochester (Rochester, NY)
- …platforms in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all ... central resources and supports mission critical systems across the enterprise . The Data Center installs, hosts, manages and maintains...needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service… more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes of safeguarding the ... as needed. To view the complete job description, go tohttp://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/and view the Job Description for **IT Security Specialist.**… more
- TEKsystems (Rochester, NY)
- …technical inquiries and physical installation methods using expert skills and knowledge. DC Operations/ Service Desk : * Serves as the technical lead, coach and ... 4-7 years of relevant experience in Data Center environments, Operations Centers/NOC, Service Desk or an equivalent combination of education and experience.… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the ... systems, and personnel systems. Information Technology Services (ITS)/Office of Enterprise Networking Technology/UNIX Infrastructure is recruiting for one (1)… more
- CUNY (New York, NY)
- …upgrades and maintains the University's network, operates the University's Data Center and Service Desk , manages the processes that safeguard the University's IT ... as needed. To view the complete job description, go tohttp://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/and view the Job Description for **IT Infrastructure Engineer.**… more
- CUNY (New York, NY)
- …maintains the University's network, the enterprise Data Center, and the CUNY Service Desk , manages the processes of safeguarding the University's IT assets, ... technical standards. This job is in CUNY's Classified Civil Service . The full specification is available on our web...and telecommunications needs of CUNY's 26 colleges. CIS supports enterprise IT and applications and identifies and develops new… more
- SHI (Albany, NY)
- …technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include ... commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and...professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and… more
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