- Mass Markets (Dallas, TX)
- …looking for Customer Service Representatives to support inbound customer service , help desk , and back-office processing representatives for commercial and ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS...an all-around great asset to the team, our entry level sales representatives are responsible for the following tasks.… more
- Mass Markets (Killeen, TX)
- …are looking for customer service representatives to support inbound customer service , help desk , and back-office processing for commercial and public sector ... 4X10 CUSTOMER SERVICE JOB OPENINGS We...position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Killeen, TX)
- …looking for bilingual customer service representatives to support inbound customer service , help desk , and back-office processing for commercial and public ... Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are… more
- Houston Methodist (Houston, TX)
- …of incident response events from detection to final remediation. + Provides third level technical consulting to the Help Desk , application groups and business ... for server-based products. Plans and manages initial deployments, provides third level support and vendor management for server based products. Plans, designs… more
- HCA Healthcare (San Antonio, TX)
- … enterprise and division subject matter experts and services resources and the enterprise Service . Desk in managing resolution of clinical application ... matter expert to resolve incidents or fulfill requests . received from the division Service Desk or other division or facility service resources; provides… more
- Academy Sports + Outdoors (Katy, TX)
- …and dive deep into the daily operations of our network, telecom, databases, service desk , end-user computing, and critical store operations technology. You'll ... (GCP, Azure) are a significant plus. Skills: + Deep Technical Proficiency: Expert- level understanding and practical experience with: + Enterprise network… more
- SAIC (Austin, TX)
- …delivery transaction + Follows procedures to ensure effective support coordination between IT Service Desk (Tier 1), Tier 2, and Tier 3 resources ... and documents interactions and feedback + Ensure a high level of customer satisfaction throughout the service ...**Desired Experience:** + Microsoft Intune Endpoint Management Services + Help/ Service Desk experience and ITIL v3/v4 (or… more
- AireSpring (Dallas, TX)
- …hardware, software, connectivity, and access issues across the organization. + Manage service level agreements (SLAs), incident response, and escalations. + ... Security which has earned its stellar reputation by taking service and support to the next level ,...etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred… more
- Defense Logistics Agency (Corpus Christi, TX)
- …Trouble tickets and make recommendations for resolution on a local and Enterprise level . Perform Contracting Officer's Technical Representative duties in support ... Information Technology (IT) function supporting the J6 mission of enterprise desktop and end-user computing devices. Provide multi-media support...of Service Desk Management to include analyzing, developing,… more
- Medtronic (San Antonio, TX)
- …our IT operations, spanning cloud and data centers, networks, digital workplace services, service desk operations, and collaboration platforms. The VP will drive ... identity and access management, and user productivity tools. + Ensure world-class service desk and IT support capabilities, focusing on user experience,… more