- Defense Logistics Agency (Corpus Christi, TX)
- …Trouble tickets and make recommendations for resolution on a local and Enterprise level . Perform Contracting Officer's Technical Representative duties in support ... Information Technology (IT) function supporting the J6 mission of enterprise desktop and end-user computing devices. Provide multi-media support...of Service Desk Management to include analyzing, developing,… more
- Medtronic (San Antonio, TX)
- …our IT operations, spanning cloud and data centers, networks, digital workplace services, service desk operations, and collaboration platforms. The VP will drive ... identity and access management, and user productivity tools. + Ensure world-class service desk and IT support capabilities, focusing on user experience,… more
- SHI (Austin, TX)
- …technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include ... commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and...professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and… more
- Robert Half Technology (Mcallen, TX)
- …support for desktop, mobile, and Office365-related issues, working closely with the service desk and infrastructure teams. . Collaborate with IT leadership ... AD, Office365, Group Policy, and security/compliance practices. . Experience in enterprise - level Windows migrations or large-scale OS deployment projects. .… more
- Public Consulting Group (Austin, TX)
- …Operations Director must effectively lead, build capacity and team capability at an enterprise level to ensure client satisfaction and continued growth. This ... portfolio of clients and solutions; + Builds teams who will be focused on enterprise level improvement and new implementations, working with others to create a… more
- Deloitte (Dallas, TX)
- …the third level support to the Operations Groups and monitors the Service Desk system. Perform troubleshooting, fault isolation, and recovery of failed ... support. This resource will be creating high level documentation, low level documentation, configurations and scripts for enterprise deployment of solutions… more
- ERCOT (Taylor, TX)
- …agenda and note documentation and distribution. + Supports ITIL, alignment of Service Desk , Change Management, Incident Management, and Problem Management ... procedures providing consistency and repeatability in the final solution for service delivery. Ensures compliance with related internal Corporate Standards, Policies… more
- USAA (San Antonio, TX)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...Operations you will lead a team who handles express level property claims. In this role you will lead… more
- Mass Markets (Dallas, TX)
- …service agents in the Dallas, TX area to support inbound customer service , help desk , technical support, and back-office processing representatives for ... be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. There are a wide variety of project… more
- Mass Markets (Killeen, TX)
- … and experienced Call Center Agents to support a variety of inbound customer service , help desk , and back-office processing roles for commercial and public ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more