- V2X (Springfield, VA)
- …"hands on" troubleshooting assistance at the desktop level . + The IT Enterprise Service Desk supports a wide array of systems, applications, and services ... Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career in enterprise IT means connecting ... operate. At GDIT, people are our differentiator. As a Service Desk Technician you will help ensure...service management processes. + Supporting a 24x7 world-class service center + Provides first level support… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...In support of this mission,FDIC established ServiceNow as an enterprise platform in 2016 and has since implemented sixproduct… more
- Amentum (Quantico, VA)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Quantico, VA. You will be working as part of a team to deliver ... enterprise -wide mobile and collaborative telephony solutions within a zero-trust...zero-trust framework to users. You will provide direct Help Desk support, both in person and virtually, to users… more
- General Dynamics Information Technology (Arlington, VA)
- …in the management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required ... **Req ID:** RQ202811 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...**Job Description:** Transform technology into opportunity as a **Help Desk Specialist** with GDIT. A career in enterprise… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- The MITRE Corporation (Mclean, VA)
- …MITRE - and make a difference with us. Division Summary: The MITRE Corporate Service Desk is seeking an individual with excellent communication skills and ... and the information and knowledge infrastructure effectively. + Collaborate with other Service Desk employees on problems, process and procedure, special… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... via the Navy Marine Corps Intranet (NMCI), OCONUS Navy Enterprise Network (ONE-Net), Marine Corps Enterprise Network...computer to fix an issue. In other cases, the service desk analyst walks the user through… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+ CE - CompTIA **Experience:** 5 + years of ... **Req ID:** RQ202854 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...**Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A career in… more