- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... cutting-edge technology and take your career to the next level ! Chenega Agile Real-Time Solutions (CARS) was created with...(CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and… more
- Chenega Corporation (Fort Belvoir, VA)
- …Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue Manager willmonitor the performance of AITP Service Level Agreements (SLAs) and ensure incidents and service ... Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to...top-quality customer service . + Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy… more
- General Dynamics Information Technology (Arlington, VA)
- …of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT ... **Req ID:** RQ204408 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...an **ACAS Technician** , with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc. Responsible for the ... across multiple subsets of functional business areas within the Enterprise to include but not limited to Merchandise Systems...Services (Hardware & Software). - Prioritize and respond to Service Desk requests within the parameters set… more
- CACI International (Hampton, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as ... (ISSO) to support our DoD customer to implement an enterprise IT service delivery model that provides...regulations and standards. + DoD 8570 IAT or IAM level III Certified + Familiarity with DoD Risk Management… more
- CACI International (Hampton, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as ... to support the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program....systems in various environments (physical, virtual, cloud) + High level troubleshooting of common applications and their interactions with… more
- Epsilon, Inc (Arlington, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. ... to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As...related discipline. + Must hold a current 8570/8140 IAT Level II Certification (Security +, CC, CCND, SSCP) +… more
- General Dynamics Information Technology (Mclean, VA)
- **Req ID:** RQ202847 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None ... an IT Operations Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that...end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid… more
- NTT America, Inc. (Gainesville, VA)
- …per NTT or client standards, including labeling. + Troubleshooting and diagnostics of enterprise level hardware. + Perform replacement of DIMMs, hard drives, ... etc. + Experience with active directory, Office 365, and enterprise level ticketing systems. + Experience with...+ 3-5 years of data center environment or help desk experience is required. + CompTIA A+ certification or… more
- SHI (Richmond, VA)
- …technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include ... commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and...professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and… more