• Service Desk Analyst

    State of Massachusetts (Chelsea, MA)
    …issues to supervisor or manager . * Escalate potential major incidents to service desk operations promptly. * Maintain documentation as required and notify ... of Technology Services and Security (EOTSS)* is the lead enterprise technology organization for the Commonwealth of Massachusetts. Charged...*About the Role:* EOTSS is seeking to hire a * Service Desk Analyst* to join the End… more
    State of Massachusetts (12/24/25)
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  • Major Incident Manager - IT Service…

    Citizens (Westwood, MA)
    …recurrence. + Collaboration: Work closely with application owners, infrastructure teams, service desk staff, vendors, and business stakeholders to coordinate ... seeking a highly organized, decisive, and proactive Major Incident Manager to lead the enterprise response to...organization is committed to operational excellence and resilient IT service delivery. As a Major Incident Manager ,… more
    Citizens (12/19/25)
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  • Workplace Collaboration & End User Enablement…

    WATTS (North Andover, MA)
    …all end-user technologies and services. This includes global oversight of the Service Desk , Endpoint Management, Desktop Support, and Workplace Collaboration ... Primary Job Duties and Responsibilities + Provide leadership and oversight for Service Desk , Endpoint Management, and Desktop Support operations across all… more
    WATTS (12/02/25)
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  • Senior HR Operations & Systems Manager

    North Shore Community Health (Salem, MA)
    Senior HR Operations & Systems Manager Salem, MA (http://maps.google.com/maps?q=27+Congress+Street+Salem+MA+USA+01970) Job Type Full-time Description The Senior HR ... Operations & Systems Manager is a key member of the HR Leadership...Nurse care management. + Insurance enrollment assistance. NSCH operates service sites at Gloucester, Peabody, and Salem Family Health… more
    North Shore Community Health (12/04/25)
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  • Senior IT Business Solutions Manager

    WATTS (Andover, MA)
    …a dynamic future ahead.​ Watts Water is seeking a Senior IT Business Solutions Manager to own and lead our portfolio of non-SAP/QAD ERPs and associated business/ ... enterprise applications. This role ensures stability of today's legacy...grasp of manufacturing, supply chain, finance, purchasing, and customer service processes. + Solid understanding of integrations (EDI, APIs,… more
    WATTS (12/18/25)
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  • Technical Product Marketing Manager (AI…

    Celestica (Boston, MA)
    …next generation of technology. We are looking for a **Technical Product Marketing Manager ** to own the narrative for our Connectivity and Cloud Solutions (CCS). In ... content; you will shape how global Hyperscalers and Cloud Service Providers understand and adopt the hardware driving the...firm grasp of how to build GTM campaigns for enterprise hardware or software. + **The Tech-Savvy Marketer:** You… more
    Celestica (11/07/25)
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  • Manager , AP Travel & Entertainment

    Sprinklr (MA)
    …frequent interruptions + Solicit and respond to internal user questions and feedback in a Service Desk + Assist in T&E KPI and spending reports and system ... partner with cross-functional business partners to provide A+ customer service and support to the business as well as...founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our… more
    Sprinklr (12/11/25)
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  • Indirect Sourcing Manager

    WATTS (North Andover, MA)
    …As a key member of Watts Global Sourcing, the Indirect Sourcing Manager is responsible for establishing and managing indirect sourcing strategy, internal ... with internal stakeholder, follow source selection process to select service /product providers/suppliers. + Gain internal stakeholder alignment when applicable. +… more
    WATTS (01/01/26)
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  • Renewal Account Manager - SLED

    ServiceNow, Inc. (Waltham, MA)
    …and notify customer of upcoming contract expiration. + Work with Legal, Deals Desk and Sales Operations to resolve complex issues regarding approval and finalization ... + Excellent customer management skills; including sales, account management, and customer service . + Personal initiative to identify areas of process improvement and… more
    ServiceNow, Inc. (12/04/25)
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  • Senior Field Support Technician

    Beth Israel Lahey Health (Charlestown, MA)
    …3-5 years related work experience required in 3 plus years of Service Desk /Field/IT Support experience supporting a large enterprise of end users in a ... an escalation point on tickets not resolved by the Service Desk and Field Support as well...determines how to accomplish defined results with some guidelines. Manager /Director provides broad guidance and overall direction. 4. Written… more
    Beth Israel Lahey Health (12/16/25)
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