- CACI International (Hanover, MD)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in...of Tier 1 operations for a large, complex government enterprise environment. The overall objective of the work is… more
- Johns Hopkins University (Baltimore, MD)
- …diploma or graduation equivalent. + Three years of related experience, including help desk or comparable IT client service . + Additional education may substitute ... issues in a timely manner; promoting recommended practices; ensuring service standards through effective telephone communication; responding promptly to user… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Software,Remote Support,Technical Issues **Certifications:** CompTIA Security+ CE | ... related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK TECHNICIAN IV Advance how our customers operate while... Technician IV and build an impactful career in enterprise IT, collaborating with people who are driven and… more
- GovCIO (Annapolis, MD)
- …deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional teams to support day-to-day ... **Overview** GovCIO is currently hiring a **SME** **IT Asset Specialist ** (ServiceNow) to support our US Coast Guard program....records + **Collaboration & Customer Support** + Work with service desk and IT support teams to… more
- V2X (Patuxent River, MD)
- …the Naval Aviation Enterprise and the war fighter as part of the NAVAIR Enterprise Service Desk team. Currently this is a telework eligible position; ... Overview We have an opportunity for a Computer User Support Specialist to join a dynamic, fast-paced environment providing IT end user support to… more
- BOOZ, ALLEN & HAMILTON, INC. (Aberdeen Proving Ground, MD)
- Technical Support Specialist Key Role: Provide on-site troubleshooting and engineering analysis to ensure the proper operation and performance of customer products ... provisions for government mobile communication devices. Coordinate with the Network Enterprise Center (NEC) and other Information Management Officers on behalf of… more
- Gama-1 Technologies (Silver Spring, MD)
- …robust cloud services that include IaaS, PaaS, and SaaS and support service quality, outage management, subscription management, correlation of usage, and charges, ... with AWS Migration Hub and associated services (eg, AWS Application Migration Service /MGN, AWS Database Migration Service /DMS). + Proven ability to implement… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Desk Technician Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting ... Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Information Technology (IT) Support,Technical Support **Certifications:** COMP TIA… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and ... tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix...environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot… more
- Deloitte (Baltimore, MD)
- …from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full- service use case development and dashboards + As a ServiceNow ... client's strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise a step ahead of the evolving threat landscape and gives… more