- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Software,Remote Support,Technical Issues **Certifications:** CompTIA Security+ CE | ... related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK TECHNICIAN IV Advance how our customers operate while... Technician IV and build an impactful career in enterprise IT, collaborating with people who are driven and… more
- Marriott (Bethesda, MD)
- …and deployment of approved knowledge articles to accelerate resolution. + Partner with the Service Desk team to ensure effective handoffs and incident ... routing. + Partner with the MTOC team to ensure effective management of major ...infrastructure, applications, and technical services + Direct experience with enterprise service desk support technologies… more
- Link Solutions Inc (St. Mary's County, MD)
- …Service Management (ITSM) Technical Lead will serve as the technical lead for the Enterprise Service Desk 's IT Service Management (ITSM) platform. You ... Service Management (ITSM) Technical Lead to join our team at Patuxent River, MD. + Must be a...stability, security, and minimal downtime. + Collaborate with the Service Desk Tools Project Manager to align… more
- Belay Technologies (Annapolis Junction, MD)
- …devices, mobile devices, etc. The SA provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of ... of experience with Linux server administration (RHEL and/or CentOS) in an enterprise environment (including both hardware installs and virtual machines). + Will need… more
- ManTech (Laurel, MD)
- …our team in Laurel, MD. Become an integral part of a diverse team that delivers enterprise infrastructure capabilities for a global workforce performing a ... our Nation. It is the contract vehicle for the Enterprise Infrastructure Services organization overseeing MPO's Enterprise ...able to create accounts, reset passwords, and provide help desk customer service via phone, or tickets… more
- Leidos (Patuxent River, MD)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... team . The candidate will be responsible for direct desk -side support to the customer, troubleshooting and repairing IT...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software. *Basic network… more
- Johns Hopkins University (Baltimore, MD)
- …diploma or graduation equivalent. + Three years of related experience, including help desk or comparable IT client service . + Additional education may substitute ... issues in a timely manner; promoting recommended practices; ensuring service standards through effective telephone communication; responding promptly to user… more
- Link Solutions Inc (St. Mary's County, MD)
- …Our Communications Team Lead will serve as the lead for the Enterprise Service Desk (ESD) communication systems, including Digital Signage (Symon) ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Communications Team Lead to join our team at Patuxent River, MD. + Must be a… more
- DCCA (Annapolis Junction, MD)
- …be approached by a diverse array of perspectives. Join us and be part of a team that has a people first mentality and a dedication to excellence. Key Tasks: Provides ... the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and resolution… more
- CACI International (Laurel, MD)
- …get data to those who need it 24x7x365. FASTCONDUIT provides world-wide, enterprise -scaled corporate data transport and messaging services that are highly available, ... contract providing support for the following mission-critical organizations, Y4211/ Enterprise Transport and Routing (ETR), Y4212/ Application Messaging Framework… more