- TEKsystems (New York, NY)
- …directed to the Information Technology department. * Deliver exceptional customer service with patience, professionalism, and a collaborative team -oriented ... and workflow issues, use soft skills with users and collaborate with the IT team members to implement fixes, enhancements, work on projects and help identify larger… more
- Fujifilm (Albany, NY)
- **Position Overview** The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal ... Enterprise Architects must have expert level knowledge in all...requires interaction with development, marketing, sales, technical support, field service , the end user, outside vendors and all other… more
- CUNY (New York, NY)
- …the University's network, the enterprise Data Center, and the CUNY Service Desk . Additionally, CIS manages the processes that safeguard the University's ... Enterprise Applications Developer - Finance Systems (Software Developer-PeopleSoft...information needed to code PeopleSoft objects, partnering with Project Team members to collect requirements and validate designs -… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …prioritization, backlog refinement, and be a liaison with the development team . + Develop Communication & Training Materials: Create presentations, newsletters, and ... are preferred but not required: Process mapping and/ or desk level procedure workflow documentation, Written and visual communication...work product. + Ability to work well in a team establishing good working relationships with peers. + Ability… more
- City of New York (New York, NY)
- …This position is a key figure to ensure that the Production Control and IT Service Desk runs smoothly and effectively. Required Experience: - Minimum 5+ years of ... hands-on experience with service desk support with application ...technical documentation and follow up with development and infrastructure team for the incident and service requests… more
- TEKsystems (East Syracuse, NY)
- …from a shared service queue, primarily via written requests and follow-up calls. Handle Service Desk calls routed from the central Help Desk in Greene, ... customer-focused Level 1/2 IT Support Technician to join its enterprise IT team at the Syracuse, NY...TeamViewer for remote support when necessary. Skills Troubleshooting, help desk support, service desk , Customer… more
- CUNY (New York, NY)
- …and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes of safeguarding the University's ... the IT and telecommunications needs of CUNY's 26 colleges. CIS supports enterprise IT and applications, develops new technologies that advance the University's core… more
- Albany Medical Center (Albany, NY)
- …support enterprise future business growth and the movement and/or expansion of enterprise units + Incorporate customer service standards into all daily work ... take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills,...Tech Field Support is responsible for an exemplary customer service experience for all Albany Med employees during their… more
- CUNY (New York, NY)
- …the University's network, the enterprise Data Center, and the CUNY Service Desk . Additionally, manages the processes that safeguard the University's IT ... oversees the adoption and optimization of the ServiceNow platform as CUNY's enterprise service management system, ensuring alignment with industry best… more
- City of New York (New York, NY)
- …of IT services across the organization. This role advocates for our customer-facing help desk operations, with a focus on building and scaling a world-class team ... combines strategic leadership with operational excellence, overseeing the delivery of IT Help Desk and IT Asset Management Operations. This role directs the IT Help … more
Recent Searches
- Security Analyst III (Massachusetts)
- Housekeeper 500 Sign Bonus (Pennsylvania)
- Bench Customer Service Manager (New Hampshire)
- Utility Construction Management Associate (Illinois)
Recent Jobs
-
Driver's Education Class Room Instructor
- State of Georgia (Bulloch County, GA)
-
Director, Performance Marketing - Marketplace Partnership
- Fortress Brand (New York, NY)
-
Senior Project Manager - Transit
- Kimley-Horn (Portland, OR)
-
Audio Visual Fiber Technician
- ManTech (Norfolk, VA)