- Marex (New York, NY)
- …teams work enterprise -wide to provide critical services including our global service desk , network and system infrastructure, IT operations, security, ... Code/automation & innovation. IT also includes the global IT Service Desk providing support and self- service...service to business users across Marex, and our Service Management team that runs core ITSM… more
- Empire State University (NY)
- …with SUNY Empire policies. + Provide Tier 2 support for Technical Support Specialists and Service Desk teams. + Contribute to knowledge base and Tier 2 self-help ... detail-oriented Cloud and Systems Administrator to join our Information Technology team . The Systems Administrator will be responsible for managing the university's… more
- CUNY (New York, NY)
- …and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes that safeguard the University's ... the access and protection of sensitive data, systems, and networks. May lead a team or participate in a team in planning, designing, implementing, and… more
- JDA Partners Technical Services Group LLC (New York, NY)
- …executives and guests. Additionally, this position will collaborate with the company's help desk team to resolve broader technical issues and contribute to ... support global enterprises. We are seeking a Computer Help Desk Analyst to provide day-to-day technical support and maintain...enterprise support initiatives as skills develop. This structure provides… more
- NTT America, Inc. (Albany, NY)
- …on administrative and technical matters. + Provide technical support and incident management service desk functions ( Service Now) + Reviews, troubleshoots, ... currently seeking a Desktop Support Technician to join our team in New York, New York (US-NY), United States...strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical… more
- University of Rochester (Rochester, NY)
- …and/or assigns temporary team resources at a level that ensures all service level agreements are met. + Performs team assessments and performance ... + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves...team resources at a level that ensures all service level agreements are met. + Performs team… more
- General Dynamics Information Technology (Rome, NY)
- …Skills:** + Current or previous experience with DoD related contracts + Experience with enterprise IT service desk support and best practices. + Management ... - Manager on Duty with GDIT. A career in enterprise IT means connecting and enhancing the systems that...smarter. Our work depends on Site/Network Manager joining our team to manage and lead our 7/24/365 personnel supporting… more
- Sprinklr (NY)
- …frequent interruptions + Solicit and respond to internal user questions and feedback in a Service Desk + Assist in T&E KPI and spending reports and system ... Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback,… more
- Amazon (New York, NY)
- …Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by ... Key job responsibilities * Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand… more
- Barnes & Noble (Westbury, NY)
- …Westbury, New York 11590 JobSummary: Being a part of the support services team , you support stores, to ensure that their equipment is always 100% functional. ... calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting into...and processes. You will also need to be a team player possessing excellent analytical and problem-solving skills with… more