• Service Desk Shift Lead

    CACI International (Sterling, VA)
    …a centralized knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting ... and Incident Management + Experience working with a large 365x24x7 on-call service desk team supporting multiple software applications + **Must be available… more
    CACI International (01/01/26)
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  • Service Desk Team Lead

    TekSynap (Arlington, VA)
    …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join...In support of this mission,FDIC established ServiceNow as an enterprise platform in 2016 and has since implemented sixproduct… more
    TekSynap (11/13/25)
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  • Bilingual (Italian/English) Service

    CAI (Richmond, VA)
    …bringing neurodiversity to the enterprise . **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...+ May perform other job duties as directed by Team Lead or Service Delivery Leader **What… more
    CAI (11/18/25)
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  • Part-Time Service Desk - Weekends

    Koniag Government Services (Vienna, VA)
    …for performing daily operations of the service desk as a part of the service desk team . **Shift** : Saturday and Sunday from 6am to 6pm **Essential ... **Part time Service Desk - Weekends** **Kadiak LLC,**...monitoring checks and escalating issues to the appropriate solver team . + Receiving and troubleshooting calls from international and… more
    Koniag Government Services (12/10/25)
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  • Tier 1.5 Service Desk Technician

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In this role, you'll ... the next step in their career. Join a collaborative team where your problem-solving skills and contributions are valued...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
    ASM Research, An Accenture Federal Services Company (10/25/25)
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  • IT Service Desk Support - Tier III

    Trace Systems Inc (Portsmouth, VA)
    Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...NMCI, NMCI U-NNPI, and SIPRNET accounts through the NMCI Enterprise Tool (NET). + Submit new account and Move… more
    Trace Systems Inc (12/15/25)
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  • Customer Technical Support Specialist (Help…

    EPS Corporation (Dahlgren, VA)
    …Job Description EPS Corporation is seeking aCustomer Technical Support Specialist (Help Desk )to provide high-quality technical assistance and customer service in ... candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise -level help desk systems and a commitment to delivering… more
    EPS Corporation (11/13/25)
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  • NCIS Help Desk Analyst Tier 2 | Night Shift…

    General Dynamics Information Technology (Quantico, VA)
    …Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - CompTIA ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2** with GDIT. A career in... Analyst Tier 2** with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
    General Dynamics Information Technology (12/08/25)
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  • Help Desk Specialist

    CACI International (Norfolk, VA)
    Help Desk Specialist Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... a growing program supporting NAVSEA 03D3 Digital Program Office as a Help Desk Support Specialist supporting the Navy Maintenance and Modernization Enterprise more
    CACI International (12/31/25)
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  • Help Desk Technician

    NuAxis Innovations (Falls Church, VA)
    …and Microsoft Office 365. . Exposure to supporting mobile devices in an enterprise environment. . Strong communication and customer service skills. . Ability ... **Help Desk Technician** Location **Falls Church, VA** \# of...believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and… more
    NuAxis Innovations (11/18/25)
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