- CACI International (Ashburn, VA)
- …maintain knowledge base articles, training materials, and documentation for the help desk team . Define and strategize Incident, Knowledge, and Problem management ... manner. + Act as a liaison between the help desk and enterprise clients, ensuring clear communication...considered in lieu of degree) + Experience using a service desk ticketing system. + Experience providing… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... excellence. You will support system and network stability, monitor enterprise IT infrastructure, restart services and hardware when needed,...education. + Minimum 3 years of experience in Help Desk support, IT service desk ,… more
- Shuvel Digital (Vienna, VA)
- …and over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile ... assigned shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that...a fast-paced environment that operates 24/7 to support our enterprise . Our Service is responsible for acting… more
- Leidos (Norfolk, VA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... Communications Systems, Network Transport Infrastructure, Network Operations Center and Service Desk Management. *Experience with Navy Process Reference… more
- Epsilon, Inc (Alexandria, VA)
- …when technical expertise or incident documentation is required + Address urgent requests for service and assume the duties of any team member as required. + ... and team assignments to ensure timely resolution and maintain service level agreements + Oversee budget compliance and workforce optimization by monitoring… more
- Leidos (Virginia Beach, VA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... team . The candidate will be responsible for direct desk -side support for the customer, troubleshooting and repairing IT...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software. *Basic network… more
- NANA Regional Corporation (Herndon, VA)
- …& Facilities Coordinator (CRFC) will be the company's primary front desk receptionist, greeting and checking-in visitors, operating a multi-line Microsoft Teams ... departments under the CAO. The CRFC is a Facilities Team Member and will work with the team...professional, appearance, and maintain a neat and orderly front desk and lobby area. This position, as the Front-Line… more
- CACI International (Springfield, VA)
- … impacting changes in the Enterprise infrastructure * Works with Service Operations team staff during the installation, upgrade, or decommissioning of ... products and/or infrastructure components. Communicates promptly on progress. * Engages other service desk resources or appropriate service resources to… more
- Tyto Athene (Fort Belvoir, VA)
- …of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel. Applicant should be ... configuration management + Perform Azure and M365 support tasks for the enterprise , including assisting with Azure networking and cloud deployments. + Provide… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …documentation, appraisal, and marketing. **About the Role:** Matterport is looking for a Manager, Deal Desk who will manage a team of deal desk individual ... contributors. This role involves both leading the team and hands on management of deals. You and...and industry-standard CPQ tools. * Proven experience navigating non-standard Enterprise Customer deals and Master Service Agreements.… more