- AIG (Reston, VA)
- …response and remediation + Support incident management teams by resolving complex service desk and incident tickets and providing critical investigative insights ... It's an opportunity to grow your skills and experience as a valued member of the team . Make your mark in Information Technology At AIG, technology is at the heart of… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...(CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and… more
- Trace Systems Inc (Portsmouth, VA)
- …support equipment, etc.). + Knowledge to operate software applications which support service desk operations (eg caller ticket documentation application) + ... Job Responsibilities Trace Systems is looking to our growing Enterprise Services Group. As the IT Analyst Lead, you...Analyst Lead, you will be part of a dynamic team delivering innovative technology solutions in a high-impact environment.… more
- Chenega Corporation (Fort Belvoir, VA)
- …maintain top-quality customer service . + Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy team meetings for updates to ... Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to...support procedures, equipment, methods, and approaches. + Lead other team members to identify and eliminate chronic customer relations… more
- ManTech (Herndon, VA)
- …of experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident management role. + Proven ability to ... team -oriented environment. + Experience with remote desktop support tools and enterprise ticketing systems (eg, ServiceNow, Remedy, Jira Service Management).… more
- UIC Government Services and the Bowhead Family of Companies (Norfolk, VA)
- …defects, validate requirements, and support functional enhancements. + Utilize the National Help Desk Service Manager (NHDSM) or similar ticketing system to log, ... and Products (SAP) Subject Matter Expert to join our team in supporting the Military Sealift Command (MSC) Financial... experience, preferably with experience in the National Help Desk Service Manager (NHDSM) or a similar… more
- Red Gate Group (Springfield, VA)
- The Red Gate Group, founded in 2006, is a Service -Disabled Veteran-Owned Company based in Chantilly, VA. As an SDVOSB, the Red Gate Group has established a ... Client," reflects our deep commitment to national security and service excellence. As an employer of choice, we offer...our clients' missions and our employees' success. Join our team and be part of an organization that values… more
- Koniag Government Services (Chantilly, VA)
- …more. Koniag Data Solutions is seeking a skilled COBOL Developer to join our team . This role is critical in maintaining and enhancing legacy systems while supporting ... Troubleshoot and fix production issues under guidance of senior team members + Assist in creating and maintaining technical...Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and III tickets +… more
- Cambridge International Systems Inc (Norfolk, VA)
- …Minimum 8 years' experience as an NQV. Technical Expertise: + Proficiency in Enterprise Mission Assurance Support Service (eMASS) and DoD Application and ... | Norfolk, VA Cambridge International Systems, Inc. Join a dynamic global team united by shared values: commitment, integrity, and perseverance. At Cambridge, you'll… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as ... (ISSO) to support our DoD customer to implement an enterprise IT service delivery model that provides...security-related incidents to the ISSM and Security Incident Response Team . + Initiating protective and corrective measures when a… more