- The Research Foundation for SUNY (Albany, NY)
- …level of end-user support, providing expert technical assistance and ensuring optimal service delivery for the RF Central Office (RFCO). This role is responsible ... issues, maintaining detailed documentation, and setting a standard for customer service and technical excellence. The ideal candidate is highly organized, proactive,… more
- American Express (New York, NY)
- …in the US Federal Reserve/financial US regulatory reporting, banking/financial services , and/or Controllership. * Working knowledge of Scaled Agile Framework, ... proactive team player with a passion to consistently deliver high quality service and exceed customers' expectations. * Strong analytical and problem-solving skills… more
- SHI (Albany, NY)
- …we're proud to be a $15 billion global provider of IT solutions and services .** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and...* Solicit and analyze feedback from clients to enhance service delivery and customer engagement. * Act as a… more
- Lumen (Albany, NY)
- …accounts; handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure ... successful deployment of solutions and services including periodic first bill reviews and audits to...equivalent work experience * Experience working with and supporting enterprise customers, evaluating, and responding to needs with empathy… more
- NBC Universal (New York, NY)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... communicating and executing on projects to drive NBCUniversal's AI & Enterprise Innovation agenda. Projects may include market, vendor or competitor analyses,… more
- NBC Universal (New York, NY)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... data collection frameworks that drive insights, optimize experiences, and support enterprise measurement needs. Key Responsibilities: + Lead the full end-to-end… more
- CVS Health (Amherst, NY)
- …and technical resources on COBRA eligibility-related issues and achieve positive service outcomes. + Collaborate with business partners to understand enterprise ... solutions that support operational and compliance needs. + Deliver consulting services and support COBRA eligibility discrepancy resolution, data accuracy, and… more
- American Express (New York, NY)
- …drive prudent business growth while living out the high standards of our service heritage. This means proactively increasing borrowing capacity where we can. It ... issues management, and process risk reduction. + Familiarity with financial services or related industries is advantageous but not required. + Proficiency… more
- Stony Brook University (Stony Brook, NY)
- …Support Site ( https://support.interfolio.com/ ) or reach out to their Scholar Service Team at ###@interfolio.com or ###. For questions regarding this position, ... Stony Brook Medicine, represents Stony Brook University's entire medical enterprise and integrates all of Stony Brook's health-related initiatives: education,… more
- CVS Health (Albany, NY)
- …subject matter expert on the account team - Providing clinical consulting services through analyzing drug utilization patterns and trends for the health plan. ... pharmacy team at the Health Plan and across Caremark Enterprise to identify improvement opportunities to reduce fraud, waste...Qualifications: - Managed Care experience - Commitment to client service and relationship building - Ability to work on… more