- Cognizant (Albany, NY)
- … technical support and customer service for enterprise IT environments. This entry - level role involves handling incidents, requests, and changes using ITIL ... or related field. + Understanding of ITIL, incident management, and ticketing systems (ServiceNow). + Familiarity with Windows OS, Microsoft 365, Active Directory,… more
- BD (Becton, Dickinson and Company) (Rochester, NY)
- …and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are ... + Applying solving techniques and analytical thinking skills to diagnose hardware /software issue, resolve corrective action, and complete system repair. + Upgrading… more