- Mass Markets (Mesilla, NM)
- …policies and procedures Key Responsibilities: + Lead a team of 15-25 entry - level front-line customer service agents responsible for inbound and outbound ... partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and...+ High school diploma or equivalent + Experience with data- entry utilizing a computer + The ability to read… more
- Mass Markets (Mesilla, NM)
- …years or older + High school diploma or equivalent + 2+ years of experience in call center operations management + Strong data entry and computer skills + Fluent ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...+ Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.… more
- Mass Markets (Las Cruces, NM)
- …policies and procedures Key Responsibilities: + Lead and manage a team of 15-25 entry - level customer service agents handling inbound calls. + Coach and develop ... through coaching, performance management, and operational excellence. This is a management- level position ideal for individuals with prior experience in customer… more
- Mass Markets (Las Cruces, NM)
- …day. Schedules vary by site and project. This is an on-site, entry - level position with competitive compensation commensurate with experience. Bi-lingual ... trusted partner in the industry. As a day shift Call Center Agent, you will be either dedicated to...+ Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.… more
- Mass Markets (Las Cruces, NM)
- …techniques while raising customer satisfaction with new products and services. Experienced or entry - level candidates should be willing to learn on the job, have ... team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support...+ Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.… more
- Mass Markets (Las Cruces, NM)
- …brands in the world. Schedules vary by site and program. This is an entry - level position that offers on the job paid training. Compensation is commensurate ... and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call...+ Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.… more
- Mass Markets (Clovis, NM)
- …ourselves as a trusted partner in the industry. We're hiring Bilingual Call Center Representatives to support diverse client projects across industries. If you're ... system updates, and product knowledge. + Meet performance goals including first- call resolution and customer satisfaction. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE… more
- Mass Markets (Las Cruces, NM)
- …as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. ... sector client relationships and service delivery. This is a senior- level position requiring experience in account management of contact...+ High school diploma or equivalent + Experience with data- entry utilizing a computer + The ability to read… more
- Mass Markets (Mesilla, NM)
- …Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... + High school diploma or equivalent + Experience with data- entry utilizing a computer + The ability to read...+ Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.… more
- Mass Markets (NM)
- …to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling + Follow the ... + Create and maintain customer CRM records with accurate call details + Accurately document call resolution...or financial services is a plus + Experience with data- entry utilizing a computer - proven professional writing and… more