• Escalation Specialist Centralized Services…

    Walgreens (Deerfield, IL)
    …GED. + Currently meeting or exceeding established quality and productivity standards, currently a Specialist II level and 1 year total experience as a ... solutions in response to inquiries and to resolve all complaints and/or issues. Communicates with influence, ensuring that inquiries/...staff only for the most complex and critical or escalated questions or problems. Including too, but not limited… more
    Walgreens (07/19/25)
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  • Client Support Specialist

    CIBC (Worth, IL)
    …Center where you'll have meaningful client-focused conversations. As a Client Support Specialist , your focus will be to process client grievances ensuring they are ... channels, in elevated instances. You will be responsible for escalated calls and complaint follow up. The Client Support... calls and complaint follow up. The Client Support Specialist must have a deep understanding of process and… more
    CIBC (06/26/25)
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  • Long Term Disability Claims Specialist II

    MetLife (Aurora, IL)
    …the status of the evaluation and/or claim determination. * Addresses and resolves escalated customer complaints in a timely and thorough manner. Identifies and ... Long Term Disability Claims Specialist II Job Location: Virtual but must be...effectively * Organizational and time management skills * Minimum 1 year LTD/IDI Insurance Claims experience Preferred: * Bachelor's… more
    MetLife (07/10/25)
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