• Global Client Escalation and Experience…

    GE Vernova (FL)
    …Vernova's Grid Software business is seeking a dynamic and experienced Global Client Escalation and Experience Leader to lead the global escalation management ... value-driven relationships with our customers. **Job Description** **Key Responsibilities:** + ** Escalation Management & Resolution** + Own and manage the end-to-end… more
    GE Vernova (08/02/25)
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  • Escalation Manager

    Confluent (Tallahassee, FL)
    …Team. One Data Streaming Platform. **About the Role:** We are seeking an Escalation Manager to join our Global Technical Support organization at Confluent. This is ... an individual contributor role within the global Escalation Management team covering the US West PT shift....West PT shift. The position is remote. As an Escalation Manager, you will be responsible for supporting customers… more
    Confluent (07/12/25)
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  • Associate Corporate Security Guard - Cash Vault

    Wells Fargo (St. Petersburg, FL)
    …security responsibilities; and work closely with internal groups to ensure escalation guidelines are followed according to written procedures; and escalate questions ... not directly addressed by written procedures to the escalation person or groups set forth in the procedures + Provide quality customer service while enforcing… more
    Wells Fargo (08/02/25)
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  • Global Security Operations Center (GSOC) Manager,…

    MUFG (Tampa, FL)
    …response workflows, and driving continuous improvement in detection, triage, and escalation processes. This role includes on-call responsibilities and requires close ... **Ensure consistent execution of security monitoring, alert triage, and incident escalation procedures.** **Maintain shift coverage and on-call rotation schedules to… more
    MUFG (07/16/25)
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  • Regional IT Site Support Lead NA

    Florida Crystals Corporation (West Palm Beach, FL)
    …support. + Manage regional site support team - being the first point of escalation for issues and prioritizing team resources + Travel to other regional sites when ... issues and status + Operational vendor management + Helpdesk escalation + Staff time management + Inventory management +... + Staff time management + Inventory management + Escalation and decision making for regional site support +… more
    Florida Crystals Corporation (05/24/25)
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  • Manager, IT Service Delivery

    The Hertz Corporation (Estero, FL)
    …within the tower. The SDL will be the first point of contact for escalation /resolution of client issues and lead incidents until resolution. The SDL will manage and ... technical resources for operations and enhancements) + Serve as escalation point for significant incidents and be the first...incidents and be the first point of contact for escalation /resolution of client issues + Set incident expectations with… more
    The Hertz Corporation (05/13/25)
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  • Branch Manager - North Florida Southeast District

    Wells Fargo (Port Orange, FL)
    …procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
    Wells Fargo (08/02/25)
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  • Branch Operations Associate Manager Dadeland

    Wells Fargo (Miami, FL)
    …of applicable regulations, policy and procedure requirements, and audit and escalation procedures + Support customers and employees in resolving or escalating ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
    Wells Fargo (08/02/25)
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  • Branch Manager-North Florida Northwest Jax

    Wells Fargo (Jacksonville, FL)
    …procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
    Wells Fargo (08/01/25)
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  • Sr. Associate, Capital Risk Oversight

    Santander US (Miami, FL)
    …of Capital Risk reports to the Capital Risk Director and supports in the escalation reporting of any capital risk deficiency or violations to risk limits and ... a log report of events that may require further escalation related to capital risk deficiencies or findings. +...and other remediation efforts. + Manages the capital risk escalation and issue management framework. **What You Bring:** +… more
    Santander US (07/31/25)
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