- GE HealthCare (Daytona Beach, FL)
- …of moderate complexity + Lead communications with customers and serve as escalation point for customer related concerns, including installations + Own customer ... will help the customer run their business more efficiently + Utilize the GEHC escalation process, as needed, and work closely with region and national support to… more
- CVS Health (Tallahassee, FL)
- …technical staff. Including but not limited to being the first point of escalation , prioritizing, and managing assignments from the product backlog. **What we expect ... governance strategy to achieve consistent and efficient standards for decision-making, escalation , and issue management for both ServiceNow ITOM matters and… more
- Northrop Grumman (Tampa, FL)
- …mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 ( Escalation ) problem identification, diagnosis and issue resolution. + Provides support for the ... escalation and communication of issue status to program management and end users. + Must be able to configure and manage Linux and Windows operating systems upon… more
- WestCare Foundation (Miami, FL)
- …clients in physically abusive situations through the use of approved physical de- escalation techniques. + Requires talking: Expressing or exchanging ideas by means ... clients in mentally/verbally abusive situations through the use of approved mental/verbal de- escalation techniques. + Must be able to handle multiple demands from… more
- NBC Universal (Orlando, FL)
- …and remains hands-on to participate in escalated calls as needed. Acts as the escalation point for all requests and incidents. Acts as site lead for compliance ... with regards to situations that may require additional client support or escalation with Digital & Technology partners. Collaborates with site leadership on… more
- Systems Engineering Solutions Corporation (Orlando, FL)
- …enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: Responsible for ... team. . Develop and implement standard operating procedures (SOPs) and escalation protocols. . Oversee real-time monitoring of wireless network performance, ensuring… more
- WestCare Foundation (Marathon, FL)
- …clients in physically abusive situations through the use of approved physical de- escalation techniques. + Requires talking: Expressing or exchanging ideas by means ... settings. + The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de- escalation techniques. more
- Meta (Tallahassee, FL)
- …of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call ... on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8.… more
- WestCare Foundation (Marathon, FL)
- …clients in physically abusive situations through the use of approved physical de- escalation techniques. + Requires talking: Expressing or exchanging ideas by means ... settings. + The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de- escalation techniques. more
- Safran (Sarasota, FL)
- …and operational excellence. * Manage supplier assessments, development programs, and escalation processes in alignment with Safran's supply chain strategies. * Serve ... root cause analysis and action plan. * Lead and manage the supplier escalation process for delivery delays or nonconformance issues. * Track and expedite critical… more