- WestCare Foundation (Miami, FL)
- …clients in physically abusive situations through the use of approved physical de- escalation techniques. + Requires talking: Expressing or exchanging ideas by means ... clients in mentally/verbally abusive situations through the use of approved mental/verbal de- escalation techniques. + Must be able to handle multiple demands from… more
- Meta (Tallahassee, FL)
- …problems in real time in highly complex software systems. 4. Serve as an escalation contact for service incidents. 5. Work on problems of moderate scope where ... analysis of situations or data requires a review of a variety of factors. 6. Exercise judgment within defined procedures and practices to determine appropriate action. 7. Telecommuting is permitted from anywhere in the US **Minimum Qualifications:** Minimum… more
- Prime Therapeutics (Tallahassee, FL)
- …on a plan to build a knowledgeable and experienced staff + Serve as escalation point for client-related issues and requests that are unable to be addressed by ... supervisor and/or individual contributor roles + Other duties as assigned **Minimum Qualifications** + Bachelor's degree in business, healthcare or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED… more
- HCA Healthcare (Fort Lauderdale, FL)
- …related to upgrades and new application implementations. This resource will be an escalation point for application support and will help drive the implementation and ... utilization of key applications they are assigned. They will understand and assist the team in developing the roadmap for those applications. The Application Analyst II must respond to application/system issues and take responsibility to ensure resolution and… more
- L3Harris (Melbourne, FL)
- …solutions that support the FAA's NextGen visions and objectives + Serve as the escalation from Tier 1 and Tier 2 Operations team for escalated problem resolution + ... Implement solutions that support customer visions and objectives + Participate in inter program initiatives and discussions to resolve technical challenges + Create and maintain documentation and training for knowledge transfer + Evaluate technologies and… more
- Prime Therapeutics (Tallahassee, FL)
- …Monitors key risk indicators (KRI's) and report on exposures to ensure timely escalation and resolution + Support the maintenance of the enterprise risk register, ... ensuring accurate documentation and updates, while collaboration with cross-functional teams to promote and embed risk management practices across the organization + Other duties as assigned **Minimum Qualifications** + Bachelors degree in Accounting,… more
- Wabtec Corporation (West Melbourne, FL)
- …and requirements + Monitor network performance and serve as highest escalation point for critical incidents impacting operations + Collaborate with third-party ... service and support vendors to ensure maximum uptime and prompt problem remediation _Minimum Qualifications:_ + Bachelor's degree in Information Systems, Information Technology (IT), Computer Science or Engineering, and or minimum of 15 years of broad Network… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …recurring or high-impact incidents. + Manage scheduling, on-call rotations, and escalation protocols for the Incident Management team. + Champion continuous ... improvement of the Incident Management process. + Inspire and develop team members through leadership and mentorship. + Serve as the single point of accountability for service restoration during incidents. + Perform other duties as assigned.… more
- WM (Pompano Beach, FL)
- …and other tasks as necessary Delegates work in managers absence Serves as an escalation point for other Dispatchers in the department Train new Dispatchers Can be ... asked to cover all lines of business (Commercial, Residential, Roll-Off), multiple sites etc. within an area **III. Supervisory Responsibilities** This job has no supervisory duties. **IV. Qualifications** The requirements listed below are representative of… more
- JPMorgan Chase (Tampa, FL)
- …supporting Standby Letter of Credit Transactions + Work independently and act as escalation point for complex issues to structure and resolve customer requests + ... Manage dedicated Standby Letter of Credit client portfolio having frequent interactions with internal/external clients, working with various areas of the bank for client resolution + Provide timely follow-up to clients, and be accountable for client… more