- Insight Global (Coral Gables, FL)
- …support efforts. In addition, you will also act as a point of escalation for any related outages, production issues, or upgrades. Additional tasks will include ... executive stakeholder management on the business and technical side, mentoring junior engineers, hiring/ developing your team members, and architectural oversight for related applications/ processes. We are a company committed to creating diverse and inclusive… more
- Public Consulting Group (Tallahassee, FL)
- …to identifying and troubleshooting application issues and issue resolution or escalation . Ensures all production changes are made in accordance with lifecycle ... methodology, version control, appropriate testing, and risk guidelines. Acts as an internal expert in terms of the assigned system and is responsible for knowing what changes have been made to the base system. Plays a critical role in delivering high-quality… more
- Zelis (St. Petersburg, FL)
- …servicing, suspicious escalations and account-related investigations. + Act as an escalation point for complex or sensitive cases involving escalated customers, ... potential fraud, identity issues, or high-risk account actions. + Monitor and report on team performance and case queues, ensuring adherence to SLAs and quality standards. + Help develop and maintain SOPS, workflows, and training materials to promote… more
- Compass Group, North America (Marianna, FL)
- …ambassador of the Chartwells team to senior clients in territory, and acts as escalation point + Works with regional team members to ensure Sales and Retention ... process is smooth for all accounts (presentations, negotiations, etc.) + Collaborates with key partners to support regional initiatives + Ensures compliance with QA, policy, and USDA program requirements, along with completing all reporting on time + Champions… more
- CVS Health (Tallahassee, FL)
- …supports new client implementations, and serves as a primary escalation point for operational issues. **Required Qualifications** -Medical Benefit Knowledge ... -Pharmacy Benefit Knowledge -Demonstrated experience managing staff. -Demonstrated ability to work in fast pace, multi-tasking team environment while meeting deadlines. -Highly skilled in leading significant change efforts. -Ability to summarize complex issues… more
- CBRE (Tampa, FL)
- …to the project management team. This includes project documentation preparation, escalation for commitment, invoice & pay application processing, and financial ... reconciliations. Projects consist of AV hardware upgrades for financial services client's corporate offices and conference rooms nationally. This job is part of the Project Management function responsible for the management of projects from initiation through… more
- Citigroup (Jacksonville, FL)
- …coming from our Complaint reporting, identify improvements, emerging risks and escalation and socialization to senior management. + Represent the Services business ... on Enterprise-wide Compliance Risk Program forums to understand various new initiatives, Services impact and practicalities of implementation and accordingly challenge or implement such institutional changes. + Understand and coordinate dependencies with other… more
- Centene Corporation (Tallahassee, FL)
- …board of pharmacy requirements + Maintain up to date knowledge of inter escalation process to adequately communicate urgent patient needs + Performs other duties as ... assigned + Complies with all policies and standards **Education/Experience:** High school diploma or equivalent. Pay Range: $15.58 - $26.73 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock… more
- Northrop Grumman (Melbourne, FL)
- …labor, material, travel, other direct costs (ODCs), direct and indirect rates, escalation and profit/fee, documented in a Price/Cost Analysis Report (PCAR) + ... Performing cost estimating/pricing reviews and analysis in accordance with industry best practices, solicitation instructions, customer requirements and USG regulatory requirements + Conducting research into market and historical data and developing cost… more
- JPMorgan Chase (Tampa, FL)
- …Qualifications, Capabilities, and Skills** + Experience in issue resolution and escalation . + Familiarity with global screening operations. + Understanding of ... compliance and regulatory requirements. + Previous experience in a similar role within the financial industry. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of… more